Client Success Associate

Jobtailor; Barcelona; Presencial; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

Gartner is seeking a client-facing professional to partner with senior to junior client profiles across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices. You will deliver value to decision makers and contribute to Gartner's growth as part of a service team.

The role involves introducing Gartner services to prospective clients, identifying priorities, and coordinating with internal stakeholders to ensure top-tier service delivery.

Formación

• Must be fluent in English and one of the listed languages (English, Spanish, French, Arabic, Dutch, German, Italian, Norwegian, Swedish).
• Bachelor's degree is preferred along with 6+ months relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.

Responsabilidades

• Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices.
• Deliver value to decision makers and drive Gartner growth by working as part of a service team.
• Introduce Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community
• Identify client priorities and align Gartner's resources to provide best in class service
• Collaborate with internal Gartner stakeholders to drive service delivery & business results

Conocimientos

Fluent English

Other language skills

Communication skills

Collaboration

Prioritization

Critical thinking

Influencing skills

Educación

Bachelor's degree

Descripción del empleo

• Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices
• Deliver value to decision makers and drive Gartner growth by working as part of a service team
• Introduce Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community
• Identify client priorities and align Gartner's resources to provide best in class service
• Collaborate with internal Gartner stakeholders to drive service delivery & business results

Requirements

• Must be fluent in English and one of the languages mentioned below (English, Spanish, French, Arabic, Dutch, German, Italian, Norwegian, Swedish)
• Bachelor's degree is preferred along with 6+ months relevant professional and/or internship experience
• Proven track record of success fueled by a passion for delighting clients
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills