Bilingual Banking Agent: Euskera + Spanish — Hybrid Madrid

Cross Border Talents; Madrid; Hybrid; EUR 22,000 - 30,000; Full time

Job summary

Cross Border Talents in Madrid, Spain, is seeking Euskera and Spanish-speaking Customer Service Agents for a banking project. You will assist customers with inquiries and deliver professional support in both languages.

This hybrid role requires strong communication skills, weekend shift availability, and completion of pre-employment training. Join a team delivering high-quality customer experiences in a dynamic banking environment.

Qualifications

• Proficiency in Euskera (Basque) and Spanish.
• Strong verbal communication and customer service skills.
• Ability to communicate clearly and professionally.
• Availability to work in Madrid, Spain, under the hybrid work model.
• Flexibility to work shifts from Monday to Sunday, including weekends.
• Willingness to complete the required pre-employment training.

Responsibilities

• Respond to customer inquiries and provide accurate information.
• Assist customers with their questions and requests.
• Communicate professionally in Euskera and Spanish.
• Provide clear guidance and ensure a positive customer experience.
• Follow established procedures and quality standards.
• Maintain professional communication with customers.

Skills

Bilingual Euskera & Spanish

Verbal communication

Customer service

Professional communication

Job description

Cross Border Talents in Madrid, Spain, is seeking Euskera and Spanish-speaking Customer Service Agents for a banking project. You will assist customers with inquiries and deliver professional support in both languages.

This hybrid role requires strong communication skills, weekend shift availability, and completion of pre-employment training. Join a team delivering high-quality customer experiences in a dynamic banking environment.