Bilingual Banking CS Agent – Euskera & Spanish

Cross Border Talents; Valencia; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Language allowance

Sunday pay

Hybrid after training

Job summary

Cross Border Talents in Valencia or Madrid is seeking a bilingual Euskera and Spanish-speaking Customer Service Agent to support banking clients on-site with a path to hybrid work after training. The role emphasizes fluent communication in both languages and a customer-focused approach.

The position requires a high school diploma, strong teamwork and communication, and basic computer skills. Expect a 25-day training program, language assessment, and on-site training in Madrid area.

Qualifications

• Fluent written and spoken Euskera and Spanish.
• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Ability to work effectively in a team.
• Intermediate computer skills.

Responsibilities

• Provide excellent customer service to banking clients.
• Respond to inquiries in Euskera and Spanish.
• Resolve customer issues with professionalism.
• Collaborate with team to ensure customer satisfaction.
• Attend on-site training in the Madrid area.
• Complete language assessments and related documentation.

Skills

Euskera fluency

Spanish fluency

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Cross Border Talents in Valencia or Madrid is seeking a bilingual Euskera and Spanish-speaking Customer Service Agent to support banking clients on-site with a path to hybrid work after training. The role emphasizes fluent communication in both languages and a customer-focused approach.

The position requires a high school diploma, strong teamwork and communication, and basic computer skills. Expect a 25-day training program, language assessment, and on-site training in Madrid area.