Bilingual Euskera & Spanish Banking Support Agent — Hybrid

Cross Border Talents; Madrid; Hybrid; EUR 18,000 - 26,000; Full time

Job summary

Cross Border Talents in Madrid, Spain is seeking Euskera and Spanish-speaking Customer Service Agents for a banking project. You will assist customers, provide accurate information, and deliver professional support in both Euskera and Spanish.

The role requires strong communication skills, flexibility to work hybrid in Madrid, and completion of pre-employment training. Apply to join a dynamic banking support team and contribute to a high-quality customer experience.

Qualifications

• Proficiency in Euskera (Basque) and Spanish.
• Strong verbal communication and customer service skills.
• Willingness to complete pre-employment training.

Responsibilities

• Respond to customer inquiries and provide accurate information.
• Assist customers with their questions and requests.
• Communicate professionally in Euskera and Spanish.
• Provide clear guidance and ensure a positive customer experience.
• Follow established procedures and quality standards.
• Maintain professional communication with customers.

Skills

Euskera (Basque)

Spanish

Job description

Cross Border Talents in Madrid, Spain is seeking Euskera and Spanish-speaking Customer Service Agents for a banking project. You will assist customers, provide accurate information, and deliver professional support in both Euskera and Spanish.

The role requires strong communication skills, flexibility to work hybrid in Madrid, and completion of pre-employment training. Apply to join a dynamic banking support team and contribute to a high-quality customer experience.