Euskera & Spanish Banking Support Agent (Hybrid)

Cross Border Talents; Madrid; Hybrid; EUR 23,000 - 27,000; Full time

Job summary

Cross Border Talents in Madrid, Spain, is seeking Euskera and Spanish–speaking Customer Service Agents to join a banking project. You will assist customers with inquiries and deliver professional support in both languages, providing accurate information and a positive experience.

The role offers hybrid work in Madrid, with 10 days of pre-employment training and weekend shifts. If you have strong communication skills and enjoy helping customers, this is a great opportunity.

Qualifications

• Proficiency in Euskera (Basque) and Spanish.
• Strong verbal communication and customer service skills.
• Availability to work in Madrid under hybrid model.
• Flexibility to work shifts Mon–Sun, including weekends.
• Willingness to complete pre-employment training.

Responsibilities

• Respond to customer inquiries and provide accurate information.
• Assist customers with their questions and requests.
• Communicate professionally in Euskera and Spanish.
• Provide clear guidance and ensure a positive customer experience.
• Follow established procedures and quality standards.
• Maintain professional communication with customers.

Skills

Euskera

Spanish

Job description

Cross Border Talents in Madrid, Spain, is seeking Euskera and Spanish–speaking Customer Service Agents to join a banking project. You will assist customers with inquiries and deliver professional support in both languages, providing accurate information and a positive experience.

The role offers hybrid work in Madrid, with 10 days of pre-employment training and weekend shifts. If you have strong communication skills and enjoy helping customers, this is a great opportunity.