Bilingual Euskera & Spanish Banking Customer Agent

Cross Border Talents; Madrid; On-site; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Language allowance

Sunday compensation

Hybrid working after training

Job summary

Cross Border Talents in Madrid/Valencia seeks a bilingual Euskera/Spanish Customer Service Agent for the banking sector. You will handle inquiries and resolve issues in both languages while delivering outstanding service.

The role starts on-site with 25 days of comprehensive training, transitioning to a hybrid model after the learning period. Training will occur in the Madrid area, with on-site requirements in Spain.

Qualifications

• Fluent written and spoken Euskera and Spanish.
• High school diploma or equivalent.
• Strong communication and problem-solving skills.

Responsibilities

• Provide excellent customer service to banking clients.
• Respond to customer inquiries in Euskera and Spanish.
• Assist customers with banking-related questions and concerns.
• Identify and resolve customer issues effectively.
• Maintain clear and professional communication.
• Work collaboratively with the team to ensure customer satisfaction.

Skills

Euskera fluency

Spanish fluency

Education

High school diploma

Tools

MS Office

Job description

Cross Border Talents in Madrid/Valencia seeks a bilingual Euskera/Spanish Customer Service Agent for the banking sector. You will handle inquiries and resolve issues in both languages while delivering outstanding service.

The role starts on-site with 25 days of comprehensive training, transitioning to a hybrid model after the learning period. Training will occur in the Madrid area, with on-site requirements in Spain.