Bilingual Account Success Manager (Italian/EN)

Samaipata; Barcelona; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary tailored to your 경험

Performance bonuses

Cobee remuneration

Pension Plan through Arca

Short Fridays all year round

Work From Home allowance

Full Work From Anywhere weeks in Aug &

Job summary

Enginy AI is seeking an Account Manager to oversee a portfolio of customers in the Italian and English-speaking markets. You will ensure ongoing success and engagement, manage churn risk, and drive renewals while maintaining CRM health scores and renewal timelines.

Onboarding new clients and building stakeholder relationships are core aspects of the role. Ideal candidates will have 2–5 years in B2B SaaS customer success or account management, strong communication skills, and a proactive,

Qualifications

• 2–5 years experience in Customer Success or Account Management in B2B SaaS.
• Strong communication and relationship-building skills.
• Proactive and ownership-driven mindset.

Responsibilities

• Proactively manage accounts to minimize churn and secure renewals.
• Maintain accurate CRM data, health scores, and renewal timelines.
• Use product usage and feedback to manage account health.
• Onboard new clients and build relationships with key stakeholders.

Skills

Italian

English

CRM

Customer success tools

Tools

CRM software

Job description

Enginy AI is seeking an Account Manager to oversee a portfolio of customers in the Italian and English-speaking markets. You will ensure ongoing success and engagement, manage churn risk, and drive renewals while maintaining CRM health scores and renewal timelines.

Onboarding new clients and building stakeholder relationships are core aspects of the role. Ideal candidates will have 2–5 years in B2B SaaS customer success or account management, strong communication skills, and a proactive,