Barcelona CSR: SAP & Tech Support, On-Site Growth

Talkpush; Bellprat; Vor Ort; EUR 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Office in Barcelona

Referral bonus

Paid training

Career development

Zusammenfassung

Concentrix in Barcelona is hiring a Customer Service Representative to handle calls, create quotes, and manage orders in a fast-paced, on-site setting. You will provide product guidance and basic technical support while engaging with a diverse customer base.

The role emphasizes strong communication, a customer-first mindset, and the ability to stay on the project for at least two years. Great office location and on-site collaboration are offered.

Qualifikationen

• Proficient in English with strong communication and customer-oriented mindset.
• Experience handling CRM portals and SAP-based processes.
• Interest in technical field and willingness to stay on project for at least 2 years.

Aufgaben

• Handle calls through CRM agent portal.
• Create quotations and orders via SAP system.
• Expedite and communicate expected delivery times to customers.
• Offer basic product advice to meet individual customer needs.
• Provide first-level technical assistance to identify customer requirements for products and services.

Kenntnisse

CRM

Quotation

Order entry

Delivery coordination

Tech support

Ausbildung

High school diploma

Tools

SAP

Jobbeschreibung

Concentrix in Barcelona is hiring a Customer Service Representative to handle calls, create quotes, and manage orders in a fast-paced, on-site setting. You will provide product guidance and basic technical support while engaging with a diverse customer base.

The role emphasizes strong communication, a customer-first mindset, and the ability to stay on the project for at least two years. Great office location and on-site collaboration are offered.