B2B Transportation Quality & Improvement Lead

JD.COM; Comunidad de Madrid; Presencial; EUR 42.000 - 60.000; Jornada completa

Descripción de la vacante

JD.COM is seeking a Transportation Quality Manager (B2B) to oversee daily transportation quality KPIs, including on-time delivery and exception rates, across B2B networks in Europe. The role emphasizes data-driven analysis, root-cause investigation, and coordinated improvement actions with internal teams and suppliers.

The candidate should bring 3+ years in logistics or supply chain, strong analytical and problem-solving abilities, and a commitment to continuous improvement.

Formación

• 3+ years in logistics, transportation or related fields.
• Strong data analysis and problem-solving skills.
• Continuous improvement mindset with ability to close issues.
• Experience in line-haul, B2B or cross-border transport in Europe.
• Fluent in Chinese and English.

Responsabilidades

• Monitor B2B transportation quality KPIs daily (on-time delivery, handover, exception rate).
• Conduct data/root-cause analysis for transportation quality issues and identify gaps.
• Develop and coordinate quality improvement plans with teams and suppliers; track results.
• Establish tracking for key quality issues and drive corrective actions to reduce recurrence.
• Develop and promote transportation quality standards and procedures across regions.

Conocimientos

Data analysis

Problem solving

Quality improvement

Bilingual Chinese/English

Descripción del empleo

JD.COM is seeking a Transportation Quality Manager (B2B) to oversee daily transportation quality KPIs, including on-time delivery and exception rates, across B2B networks in Europe. The role emphasizes data-driven analysis, root-cause investigation, and coordinated improvement actions with internal teams and suppliers.

The candidate should bring 3+ years in logistics or supply chain, strong analytical and problem-solving abilities, and a commitment to continuous improvement.