3PL Delivery Operations Lead

JING DONG DEVELOPMENT SPAIN SLU; Madrid; Presencial; EUR 42.000 - 66.000; Jornada completa

Descripción de la vacante

JD Logistics, part of JD.com, is seeking a 3PL Delivery Operations professional to optimize third-party delivery processes and ensure cost-efficient, high-quality last-mile services. The role requires strong data-driven decision making and collaboration across warehousing, customer service, and supply chain teams.

You will oversee 3PL partners, negotiate contracts, and drive improvements in delivery efficiency.

Formación

• Requires a bachelor's degree in logistics or related field.
• 3-5 years in logistics or supply chain operations with 3PL focus.
• Proven record of delivering operational efficiencies in delivery processes.
• Strong analytical skills to interpret data, identify trends, and guide decisions.
• Excellent communication, negotiation, and interpersonal abilities.
• Proficient in logistics software (TMS, WMS).
• Ability to work independently and in teams in fast-paced settings.
• Fluency in English; Mandarin Chinese a plus.

Responsabilidades

• Oversee day-to-day operations of 3PL delivery partners; monitor SLAs and KPIs.
• Develop strategies to optimize routes and reduce transit times.
• Analyze KPIs and implement corrective actions for performance gains.
• Coordinate with warehousing, customer service, and supply chain teams to streamline flows.
• Conduct regular performance reviews with 3PL partners and create improvement plans.
• Negotiate contracts and maintain relationships with 3PL providers for pricing and service quality.
• Evaluate and onboard new 3PL partners to expand network coverage.
• Ensure compliance with transportation regulations and company policies.
• Prepare and present reports on delivery performance and costs to management.

Conocimientos

Bachelor's degree in Logistics-related

3-5 years in logistics/supply chain

3PL/last-mile optimization

Analytical data interpretation

Communication & negotiation

TMS/WMS proficiency

Team player, independent work

English fluency

Educación

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Herramientas

TMS

WMS

Descripción del empleo

JD Logistics, part of JD.com, is seeking a 3PL Delivery Operations professional to optimize third-party delivery processes and ensure cost-efficient, high-quality last-mile services. The role requires strong data-driven decision making and collaboration across warehousing, customer service, and supply chain teams.

You will oversee 3PL partners, negotiate contracts, and drive improvements in delivery efficiency.