Quality Control Lead — Logistics & Operations

JING DONG DEVELOPMENT SPAIN SLU; Madrid; Presencial; EUR 38.000 - 54.000; Jornada completa

Descripción de la vacante

JD Logistics is seeking a meticulous Quality Control professional to ensure top product and service quality across our operations. This role supports customer satisfaction and upholds JD.com’s reputation for excellence.

You will develop and maintain QC processes, conduct audits, analyze data, and collaborate with internal teams to drive improvements, while staying compliant with industry standards.

Formación

• Bachelor's degree in Engineering, Quality Management, or related field.
• 2+ years in quality control/assurance, preferably in an e-commerce or logistics environment.
• Strong knowledge of quality management systems (ISO 9001).
• Proficiency in data analysis tools (e.g., Excel, statistical software).
• Excellent attention to detail and analytical skills.
• Effective communication with internal and external stakeholders.
• Six Sigma or Lean experience is a plus.

Responsabilidades

• Develop, implement, and maintain quality control processes and procedures.
• Conduct inspections and audits to identify deviations from standards.
• Analyze quality data to identify trends and root causes.
• Collaborate with procurement, logistics, and product teams on improvements.
• Monitor supplier performance and ensure compliance with quality requirements.
• Prepare quality reports and present findings to management.
• Stay updated with industry best practices and regulatory requirements.
• Train staff on quality standards and procedures.
• Manage and resolve customer quality complaints timely.

Conocimientos

Quality control

Data analysis

Attention to detail

Communication

Problem-solving

Teamwork

Educación

Bachelor's degree in Engineering/Quality Management or related field

Herramientas

Excel

Statistical software

ISO 9001 knowledge

Descripción del empleo

JD Logistics is seeking a meticulous Quality Control professional to ensure top product and service quality across our operations. This role supports customer satisfaction and upholds JD.com’s reputation for excellence.

You will develop and maintain QC processes, conduct audits, analyze data, and collaborate with internal teams to drive improvements, while staying compliant with industry standards.