Global Cross-Border Logistics Operations Lead

JD.COM; Madrid; On-site; EUR 45,000 - 70,000; Full time

Job summary

JD.COM in Madrid is seeking an experienced Cross-Border Logistics Operations Manager to oversee warehouse entry reservations and the full cargo flow from destination port to warehouse.

The role requires 3+ years in cross-border operations, a Bachelor’s degree or higher, and fluency in Chinese and English. Prior customs or cross-border trade training is preferred, with strong data analysis and reporting abilities expected.

Qualifications

• 3+ years in cross-border logistics operations.
• Experience in managing reservations and cargo flow is preferred.
• Experience with customs or cross-border trade training is a plus.

Responsibilities

• Manage warehouse entry reservations.
• Monitor cargo flow from destination port to warehouse.
• Follow up on booking, pickup, customs declaration and clearance.
• Track shipment status and resolve exceptions promptly.
• Manage operational data for cross-border businesses.
• Analyze overall operational performance in Europe and propose optimizations.
• Calculate transit time and optimize transport capacity.
• Generate operation reports and KPI data.

Skills

Cross-border ops

Logistics

Data analysis

Education

Bachelor's degree

Job description

JD.COM in Madrid is seeking an experienced Cross-Border Logistics Operations Manager to oversee warehouse entry reservations and the full cargo flow from destination port to warehouse.

The role requires 3+ years in cross-border operations, a Bachelor’s degree or higher, and fluency in Chinese and English. Prior customs or cross-border trade training is preferred, with strong data analysis and reporting abilities expected.