Aranese & Spanish-Speaking Customer Service Agent

remoteo; Valencia; Presencial; EUR 20.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive monthly salary

Monthly language allowance

Extra pay for Sundays worked

25 days of paid on-site training

Morning shift 08:00–16:00

Hybrid work model after learning

Descripción de la vacante

remoteo is seeking a customer service representative fluent in Aranese and Spanish to support banking clients. The role starts on-site in Valencia or Madrid, then shifts to a hybrid setup after the learning period.

You will handle calls and written inquiries, follow bank procedures, and collaborate with your team to maintain a high-quality customer experience. Prior banking experience is a plus.

Formación

• Spoken and written proficiency in Aranese and Spanish.
• High school diploma (Bachillerato) or equivalent.
• Good communication and teamwork skills.
• Intermediate computer skills.
• Availability to attend on-site training.
• Nice to have: previous experience in banking customer service.

Responsabilidades

• Assist banking customers by phone and in writing, in Aranese and Spanish.
• Resolve customer inquiries accurately and professionally, following banking service procedures.
• Work with your team to deliver a consistent, high-quality customer experience.

Conocimientos

Aranese

Spanish

Communication

Teamwork

On-site training readiness

Educación

High school diploma (Bachillerato) or equivalent

Herramientas

Computer skills

Descripción del empleo

Do you speak Aranese and Spanish? Put your rare language skills to work in banking customer service. You'll join a customer service team that supports clients of a leading bank in both languages. You'll start on-site in Valencia or Madrid, then move to a hybrid model (a mix of remote and office days) once you finish your learning period.

What you'll do

• Assist banking customers by phone and in writing, in Aranese and Spanish
• Resolve customer inquiries accurately and professionally, following banking service procedures
• Work with your team to deliver a consistent, high-quality customer experience

What we're looking for

• Spoken and written proficiency in Aranese and Spanish
• High school diploma (Bachillerato) or equivalent
• Good communication and teamwork skills
• Intermediate computer skills
• Availability to attend on-site training
• Nice to have: previous experience in banking customer service

What's on offer

• Competitive monthly salary
• Monthly language allowance
• Extra pay for Sundays worked
• 25 days of paid on-site training
• Morning shift, 08:00--16:00
• A hybrid work model after the learning period

Please note:

The role has no relocation support.