Arabic Gaming Back Office Specialist — Relocation Covered

Mercier Consultancy Group; Spain; On-site; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Relocation Package

Fully Paid Training

Monthly Performance Bonus

Premium workspace in Sofia

Job summary

Mercier Consultancy Group is recruiting an Arabic Speaking Back Office Gaming Support Specialist to join our Sofia-based team. You will handle back-office inquiries, ensure compliance, and communicate in Arabic with players and staff.

This on-site role includes fully paid relocation, training on gaming systems, health insurance, and a monthly bonus tied to performance. Candidate must relocate to Bulgaria and enjoy a dynamic Esports environment.

Qualifications

• Native or fluent Arabic (spoken and written).
• Excellent English for internal team communications.
• Previous customer support or admin experience is a plus.

Responsibilities

• Manage and resolve back-office inquiries for gaming platforms.
• Monitor accounts to ensure compliance and fair play.
• Provide professional Arabic support to players and internal teams.
• Collaborate with departments to fix gaming issues.
• Document support cases in the internal database.

Skills

Arabic language

English comms

Customer support

Problem solving

Independent work

Tools

CRM software

Job description

Mercier Consultancy Group is recruiting an Arabic Speaking Back Office Gaming Support Specialist to join our Sofia-based team. You will handle back-office inquiries, ensure compliance, and communicate in Arabic with players and staff.

This on-site role includes fully paid relocation, training on gaming systems, health insurance, and a monthly bonus tied to performance. Candidate must relocate to Bulgaria and enjoy a dynamic Esports environment.