AI-First Revenue Enablement for Account Management

Aircall.io, Inc.; Madrid; On-site; EUR 60,000 - 90,000; Full time

Job summary

Aircall is seeking a Revenue Enablement Specialist focused on the Account Management organization. You will deliver AM-specific training, 1:1 coaching, and enablement content, using AI tools to scale and personalize learning, while aligning with upmarket strategies and the AI product suite.

You’ll partner with Enablement, Product Marketing, and Revenue Operations to measure impact on retention and expansion, and drive continuous improvement in programs for tenured AMs.

Qualifications

• 3–5 years in a customer-facing, revenue-generating field role or in revenue/sales enablement
• A commercial, outcomes-oriented approach to enablement that drives retention and expansion
• You lead with AI in your work and enablement, with a view on where AI can push enablement further
• Excellent communication skills with the ability to deliver live and virtual sessions
• Ability to take defined programs and deliver them reliably and to a high standard
• Strong ownership of deliverables with timely and tight content/logistics
• You work well across teams and actively seek and act on feedback

Responsibilities

• Deliver ongoing AM-specific training and 1:1 coaching
• Take an AI-first approach to content creation, scaling coaching, and learning in the flow of work
• Land Aircall’s initiatives with AMs, adapting content for the AM audience
• Maintain and improve AM playbooks, process documentation, and talk tracks
• Define and track metrics connecting enablement to AM performance (adoption, ramp, retention, expansion)
• Run day-to-day AM enablement programming (scheduling, facilitation, materials prep)
• Host regular office hours and reinforcement touchpoints for in-flow questions
• Collaborate across Account Management, Enablement, Product Marketing, and Revenue Operations to align with GTM priorities

Skills

Field/Enablement experience

Revenue mindset

AI-first enablement

Coaching & facilitation

Enablement delivery

Organized & dependable

Collaborative & coachable

Job description

Aircall is seeking a Revenue Enablement Specialist focused on the Account Management organization. You will deliver AM-specific training, 1:1 coaching, and enablement content, using AI tools to scale and personalize learning, while aligning with upmarket strategies and the AI product suite.

You’ll partner with Enablement, Product Marketing, and Revenue Operations to measure impact on retention and expansion, and drive continuous improvement in programs for tenured AMs.