Admin Specialist - Remote (UK & Ireland)

Bridgestone Mobility Solutions; Barcelona; Híbrido; EUR 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Home office setup 500€

Home office allowance

Work abroad 40 days/year

Birthday leave

Health and dental insurance

Employer funded pension scheme

Lunch or childcare vouchers

LinkedIn Learning access

Gofluent language platform access

Employee Assistance Program

Remote work up to 3 days/week

Resumo da oferta

Webfleet in Barcelona seeks an Administration Specialist to support the Admin team serving the United Kingdom and Ireland client base. You will report into the Administration Team Lead and manage service administration, invoicing and process improvements in a collaborative, international environment.

The role emphasises strong English communication, process documentation, and a proactive, solution-oriented mindset.

Qualificações

• Good communication skills: English (additional language welcome)
• Experience with process documentation (flow charts + process description)
• Experience in a B2B environment is a plus
• Ideally some customer-facing experience
• Solution-oriented and accurate with a positive attitude
• Enjoy working in a team in an international environment
• Good computer and administration/organisation skills
• Understanding technical issues is an asset

Responsabilidades

• Handle administration related to services from customer signature to contract activation
• Coordinate after sales activities for existing customer database (data care/hygiene, tariff changes, terminations)
• Handle complaints from start to resolution
• Assist Accounts Receivable with invoice or payment queries
• Be point of contact for other departments for contract-related queries
• Invoicing: monthly tasks fulfilling customer and legal requirements
• Return label creation for rented hardware and follow up with customers
• Create process-related documentation (process flows + descriptions); identify and implement improvements

Conhecimentos

English

Process documentation

Process improvement

Customer-facing

Team player

Technical understanding

Descrição da oferta de emprego

Webfleet in Barcelona seeks an Administration Specialist to support the Admin team serving the United Kingdom and Ireland client base. You will report into the Administration Team Lead and manage service administration, invoicing and process improvements in a collaborative, international environment.

The role emphasises strong English communication, process documentation, and a proactive, solution-oriented mindset.