Account Manager – Italian Market

Amenitiz; Ferrol; Presencial; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Comprehensive health & wellness coverage

Stock options

Vibrant office environment

Flexible benefits

Opportunities for career growth

Educational resources

Descripción de la vacante

A dynamic IT consulting firm in Ferrol, Spain is seeking an Account Manager for the Italian Market. The role involves driving revenue growth, enhancing customer retention, and increasing product adoption. Ideal candidates will have 2-3 years of experience in account management, fluency in Italian, and a passion for customer success. This position offers a full-time contract with opportunities for growth and a vibrant workplace culture.

Formación

• 2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company.
• Client-focused problem solver with experience in account management or customer success.
• Highly organized and detail-oriented, able to balance multiple priorities.

Responsabilidades

• Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients.
• Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction.
• Guiding clients through platform features to optimize usage and unlock additional revenue opportunities.

Conocimientos

Customer relationship management

Fluent in Italian

Proficient in English

Problem-solving

Organizational skills

Descripción del empleo

Overview

Amenitiz is seeking an Account Manager for the Italian Market to maximize client value and drive revenue growth. This role focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will maintain a positive revenue retention rate, ensure customer satisfaction, and contribute to the company’s long-term success.

Responsibilities

• Driving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients.
• Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction.
• Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities.
• Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions.
• Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals.
• Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty.

About you

• 2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company
• Fluency in Italian Language and proficiency in English (additional European languages are a plus).
• Client-focused problem solver, with experience in account management, customer success, or sales.
• Passionate about customer success, going the extra mile to help clients grow.
• Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight.
• Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success.

Our Benefits

• 💸 Competitive salary – We recognize your hard work and celebrate your success with exciting, performance-based incentives.
• 💊 Comprehensive health & wellness coverage – Your physical and mental well-being matter, and we’ve got you covered.
• 💰 Stock options – Be a part of our success with real ownership in Amenitiz.
• 🥐 A vibrant office in the heart of Barcelona – Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine.
• 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together.
• 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime.
• 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options.
• 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities.
• 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting

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