Account manager - (German Speaking) - Hybrid - HS03

Concentrix Spain Business Process Outsourcing S.L.U.; Valencia; Hybrid; EUR 21,000 - 26,000; Full time

Benefits offered by this job

Private medical insurance

Food card

Full paid training

Career development program

Job summary

Concentrix Spain Business Process Outsourcing S.L.U. in Valencia is seeking an Account Manager (German speaking) for a hybrid role. The candidate will drive sales targets, identify client needs, and maintain product knowledge while delivering excellent customer service across calls and interactions.

Required native German and strong English, plus a solid sales background. The role offers full-time hours, a structured training program, and opportunities for career development within a global

Qualifications

• Native level of German and advanced level of English.
• Solid sales background (outbound environment).
• Ability to communicate effectively in writing and verbally.

Responsibilities

• Achieving specific sales targets and maximizing sale opportunities on each and every call.
• Use probing techniques to determine customer needs and offer appropriate products or services.
• Maintain knowledge of products, pricing, promotions, and procedures.
• Ensure service meets contractual sales goals and KPIs.
• Greet customers courteously and professionally.

Skills

German language

English language

Sales experience

Communication skills

Multitasking

Education

High school diploma

Tools

PC knowledge

Job description

Job Title: Account manager - (German Speaking) - Hybrid - HS03

Job Description

Experience the power of a game-changing career. Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager onsite in Valencia you will be part of our team of game‑changers who are powering the brands of the future.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager on our team, you will:

• Achieving specific sales targets and maximizing sale opportunities on each and every call
• Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Answer billing questions by talking through components of customer accounts

Your qualifications

• High school diploma with six months of sales experience preferred
• Ability to effectively communicate, both written and verbally
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Basic computer navigation skills and PC Knowledge
• Ability to work as a team member, as well as independently
• Able to rotate shifts, as needed
• Based on location and/or program, additional experience/skills may be required

We embrace our game‑changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Native level of German and advanced level of English
• Have a solid Sales Background (outbound environment)
• Are achievement and goal oriented and motivated and self-starter
• Have strong communication and good computer skills
• Have pipeline management and forecasting experience

It would be a plus if you have

• Previous experience working with channel

What’s in it for you

• Full time 39 hours/week permanent contract: Monday to Thursday from 09:00 - 18:00 Friday 09:00 - 17:00
• Salary 23.500 euros gross/year + up to 6.000 euros gross/year in bonus + private medical insurance + food card
• Great office location in Valencia (hybrid after 2 months)
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Experience the best version of you! At Concentrix, we invest in our game‑changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you.

Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1768067 Location: ESP Valencia - Av. d'Aragó, 30 Language Requirements: English, German (Required) Time Type: Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world’s best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.