Account Manager

Dynata; Madrid; On-site; EUR 28,000 - 35,000; Full time

Benefits offered by this job

Competitive incentive program

Commission plan details during 인터뷰

Job summary

Dynata in Madrid is seeking an Account Manager to manage client relationships, collaborate with Account Directors, and understand the full range of the company’s product offerings. You will support growth of assigned accounts and contribute to client satisfaction and sales strategy.

The role requires 1+ years in sales or customer service, strong English communication, and proficiency with Word, Excel, and PowerPoint. Travel may be required, and a competitive incentive plan accompanies base pay.

Qualifications

• 1+ years of relevant experience in sales or customer service.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Strong customer focus and English communication skills.

Responsibilities

• Facilitate bid process by qualifying RFPs, writing proposals, and developing pricing.
• Collaborate with Account Directors to grow client relationships and upsell.
• Support client services during project delivery and sourcing where needed.
• Assist in presentations and other sales activities as required.
• Travel to meet customers and build key relationships.

Skills

Customer focus

English communication

Multilingual capability

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

As an Account Manager, you will work with a single or set of Account Directors aligned with the overall sales goals, to manage all aspects of the client relationship. The Account Manager must understand and communicate entire breadth of the company product line. The role supports the growth of their assigned accounts and participates in daily account interactions, contributes to client satisfaction, account management and account-level sales tactics and strategy.

Responsibilities

• Facilitate bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keep the company’s CRM tool updated with delivered bids.
• Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up-selling and managing client expectations during delivery phase.
• Assist Client Services Team during project delivery with additional information and partner sourcing, if required.
• Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.
• Travel as needed to meet customers and develop relationships with key contacts

Experience

• 1+ years of relevant experience (sales/customer service)

Knowledge & Skill

• Good knowledge of Microsoft Office Word, Excel, and PowerPoint
• Strong customer focus (previous experience in customer service)
• Strong English communication skills, both verbal and written.
• Additional languages are welcomed and will be considered an asset.

What Dynata Can Offer You

The base salary range for this position in Madrid, Spain is EUR 28,000 - EUR 35,000/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience.

• Additional benefits may be provided as part of the compensation package.
• A competitive sales incentive program will be provided as part of the compensation package.
• This commission plan is designed to reward individuals for meeting and exceeding sales targets and plan details will be provided to candidates during the interview.

Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.