Account Manager

Dynata Global Spain, S.L.U.; Madrid; On-site; EUR 28,000 - 35,000; Full time

Benefits offered by this job

Competitive sales incentive program

Additional benefits

Job summary

Dynata Madrid is seeking an Account Manager to oversee client relationships, ensuring the full breadth of our product line is understood and delivered. You will work with Account Directors to support growth and align with sales goals.

The role involves bid management, proposals, pricing, CRM updates, and travel to key accounts. A 1+ year track record in sales or customer service and strong English communication are essential.

Qualifications

• 1+ years of relevant experience (sales/customer service).
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Strong customer focus with experience in customer service.
• Strong English communication skills, both verbal and written.
• Additional languages are welcomed and will be considered an asset.

Responsibilities

• Facilitate bid process by qualifying RFPs, writing proposals, and developing effective pricing for clients.
• Define project-level feasibility for client bids using proprietary tools.
• Keep the company's CRM tool updated with delivered bids.
• Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective upselling and managing client expectations during delivery phase.
• Assist Client Services Team during project delivery with additional information and partner sourcing, if required.
• Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.
• Travel as needed to meet customers and develop relationships with key contacts.

Skills

Customer-focused

English communication

Sales/customer service experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

As an Account Manager, you will work with a single or set of Account Directors aligned with the overall sales goals, to manage all aspects of the client relationship. The Account Manager must understand and communicate entire breadth of the company product line. The role supports the growth of their assigned accounts and participates in daily account interactions, contributes to client satisfaction, account management and account-level sales tactics and strategy.

Responsibilities

• Facilitate bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients.
• Define project-level feasibility for client bids using proprietary tools.
• Keep the company's CRM tool updated with delivered bids.
• Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective upselling and managing client expectations during delivery phase.
• Assist Client Services Team during project delivery with additional information and partner sourcing, if required.
• Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.
• Travel as needed to meet customers and develop relationships with key contacts.

Experience

1+ years of relevant experience (sales/customer service)

Knowledge & Skill

• Good knowledge of Microsoft Office Word, Excel, and PowerPoint
• Strong customer focus (previous experience in customer service)
• Strong English communication skills, both verbal and written.
• Additional languages are welcomed and will be considered an asset.

What Dynata Can Offer You

The base salary range for this position in Madrid, Spain is EUR 28,000 - EUR 35,000/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience.

• Additional benefits may be provided as part of the compensation package.
• A competitive sales incentive program will be provided as part of the compensation package.

This commission plan is designed to reward individuals for meeting and exceeding sales targets and plan details will be provided to candidates during the interview.

Who we are

Dynata is the world's largest first-Party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-Party data offering to bring the voice of the customer to the entire marketing continuum - from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.

About our culture

Our culture is rooted in inspiration, collaboration, and a drive for excellence. At Dynata, a career is more than just a job—it is a place where your work matters, your voice is heard, and your growth is supported every step of the way. Whether you’re passionate about innovation, driven to make a difference, or excited to join a collaborative team that puts integrity and impact at the center of everything we do, you’ll find your next chapter here. We provide A collaborative, inclusive culture that values expertise, curiosity, and ownership. The chance to make a measurable impact on how insights are created and trusted. Competitive compensation, benefits, and opportunities for growth.

We recently won the 2026 Association for Talent Development BEST award We are honored to be recipients of the 2026 Association for Talent Development (ATD) BEST Award, one of the industry’s most prestigious recognitions for excellence in talent development. Receiving this distinction validates our intentional investment in fostering a supportive and empowering environment for our team members.

At Dynata, we don't just talk about development—we put it into action. Every April, our global Power Your Career conference brings together employees from around the world to connect, learn, and grow. Our experiential High-Potential Program provides rising leaders with immersive, hands-on opportunities for professional development, ensuring our next generation of talent is ready to make a difference. Additionally, our Leadership Challenges equip managers and future leaders with the skills and insights necessary to drive quality and excellence throughout the organization.