Senior IT Onsite Support Specialist – Global Projects

SimCorp; København; On-site; DKK 500,000 - 700,000; Full time

Benefits offered by this job

Attractive salary and bonus scheme

Work-life balance

Tailored professional development

Job summary

SimCorp is looking for a Senior IT Service Specialist in Copenhagen to oversee Onsite Support for HQ and Market Units. You will manage Incident Management and Facility Management while collaborating with global IT teams to ensure quality service.

The role requires 3+ years of IT support experience, effective communication skills, and a commitment to continuous learning. Attractive salary and benefits are included.

Qualifications

• 3+ years of experience in a similar IT support role.
• Expertise in providing onsite support for hardware and software.
• ITIL Foundation or higher certification.

Responsibilities

• Provide advanced on-site support for IT issues.
• Maintain documentation of incidents and requests.
• Assist with onboarding and offboarding employees.

Skills

1st and 2nd line support

Microsoft Platforms & Applications

Citrix

VMware

Azure

Salesforce

Problem-solving

Effective communication

Team-oriented

ITIL certification

Tools

ITSM tools

Jira

Confluence

Job description

SimCorp is looking for a Senior IT Service Specialist in Copenhagen to oversee Onsite Support for HQ and Market Units. You will manage Incident Management and Facility Management while collaborating with global IT teams to ensure quality service.

The role requires 3+ years of IT support experience, effective communication skills, and a commitment to continuous learning. Attractive salary and benefits are included.