Computer Support Specialist — Troubleshooter & Trainer, Copenhagen

SeaLink; København; On-site; DKK 81,000 - 98,000; Full time

Benefits offered by this job

Accommodation

Growth opportunities

Job summary

SeaLink in Copenhagen is seeking a skilled Computer Support Specialist to join our IT team. You will provide technical assistance to clients, handle hardware and software issues, and help keep systems running smoothly.

This full-time role offers a competitive salary and accommodation for non-local employees. You will work with colleagues across the company to resolve issues and improve user experience. Candidates should have proven experience and strong communication skills.

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• Strong knowledge of computer hardware, software, and operating systems.
• Excellent troubleshooting skills.
• Familiarity with network setup and maintenance is preferred.
• Ability to work independently as well as part of a team.
• Good communication skills, both written and verbal.
• Must be able to work full-time in Copenhagen.
• Experience working in customer service is a plus.

Responsibilities

• Providing technical support over the phone, email, or in person
• Troubleshooting and resolving hardware and software issues
• Installing and configuring computer systems and software
• Setting up new user accounts and profiles
• Conducting system maintenance and updates
• Training users on how to use new technology or software
• Keeping track of all support requests and documenting solutions
• Collaborating with other team members to resolve complex issues

Skills

Technical support

Hardware knowledge

Software knowledge

Troubleshooting

Customer service

Job description

SeaLink in Copenhagen is seeking a skilled Computer Support Specialist to join our IT team. You will provide technical assistance to clients, handle hardware and software issues, and help keep systems running smoothly.

This full-time role offers a competitive salary and accommodation for non-local employees. You will work with colleagues across the company to resolve issues and improve user experience. Candidates should have proven experience and strong communication skills.