Nordic Onsite IT Support Specialist — 12-Month Contract

Level Recruitment AB; Københavns Kommune; On-site; DKK 320,000 - 460,000; Full time

Job summary

At atNorth, the IT Support Specialist role focuses on delivering hands-on onsite IT support to approximately 100 employees across Denmark and collaborating with Nordic IT teams.

You will handle onboarding/offboarding activities, device preparation and asset management while ensuring secure, scalable workplace technology. The position is based at the DEN01 site in Skovlunde, Copenhagen, with potential travel between datacenters.

Qualifications

• At least 2 years of experience within IT Support or a similar role.
• Experience providing hands-on onsite IT support in a corporate environment.
• Fluency in Danish and English, both written and spoken.

Responsibilities

• Providing onsite first- and second-line IT support to employees.
• Troubleshooting and resolving hardware, software and workplace technology issues.
• Supporting onboarding and offboarding activities, including account administration and device preparation.
• Installing, configuring and maintaining laptops, mobile devices and workplace equipment.
• Managing IT assets and maintaining accurate documentation.
• Coordinating with external IT vendors and service providers when required.
• Collaborating with teams within IT Support, Infrastructure, Cyber Security and IT Operations.
• Identifying opportunities for process improvements and contributing to local support routines.

Skills

Onsite IT support

End user support

Windows environments

Tools

Intune

Entra ID

Mobile Device Management

Job description

At atNorth, the IT Support Specialist role focuses on delivering hands-on onsite IT support to approximately 100 employees across Denmark and collaborating with Nordic IT teams.

You will handle onboarding/offboarding activities, device preparation and asset management while ensuring secure, scalable workplace technology. The position is based at the DEN01 site in Skovlunde, Copenhagen, with potential travel between datacenters.