Retail Performance Manager

PARETO SECURITIES AS; København; On-site; DKK 600,000 - 900,000; Full time

Job summary

GANNI is seeking a Retail Performance Manager to drive commercial performance across the global store network. You will blend data analytics with cross-functional project management to support growth, expansions, and optimization of retail operations.

The role requires strong analytical skills, a commercial mindset, and the ability to translate data into actionable business cases. Copenhagen-based with occasional travel and a global scope.

Qualifications

• Experience in retail performance, commercial planning, retail operations, or a similar commercial role (4–6 years).
• Experience in international, multi-store retail environment.
• Experience in fashion, lifestyle, premium, or luxury industry is an advantage.
• Strong commercial mindset with analytical and financial understanding.
• Ability to translate complex data into actionable recommendations.
• Strong project management and stakeholder management skills.
• Advanced Excel and BI/reporting tool experience.
• Excellent communication and presentation skills.
• Highly organized with ability to manage multiple priorities.

Responsibilities

• Monitor and analyse retail performance across the global store network, identifying opportunities, risks, and trends.
• Track KPIs like sales, traffic, conversion, AOV, units per transaction, productivity, profitability, and client metrics.
• Develop dashboards, business reviews, and presentations for decision-making.
• Assist budgeting, forecasting, and target-setting with Retail and Finance.
• Translate insights into actionable recommendations to improve store performance.
• Collaborate with Retail leadership on commercial action plans.
• Support stores and regional teams to improve sales and efficiency.
• Coordinate cross-functional retail expansion and project initiatives.

Skills

Retail analytics

Cross-functional collaboration

Project management

Advanced Excel

BI/reporting tools

Communication & presentation

Tools

BI tools

Job description

Retail Performance Manager

ARE YOU PASSIONATE ABOUT TURNING DATA INTO ACTION AND DRIVING COMMERCIAL SUCCESS ACROSS AN INTERNATIONAL RETAIL BUSINESS? JOIN GANNI AND HELP SHAPE THE PERFORMANCE OF OUR GLOBAL RETAIL NETWORK.

YOUR MISSION & RESPONSIBILITIES AHEAD OF YOU

As Retail Performance Manager, you will play a key role in driving commercial performance and supporting the continued development of GANNI's global retail network. Working closely with Retail, Finance, Merchandising, Client Development, Retail Operations, and other key stakeholders, you will combine commercial analysis with cross-functional project management to support business growth.

You will monitor retail performance across the store network, identify opportunities to improve commercial results, and translate business insights into actionable initiatives. In addition, you will support retail expansion projects, including new store openings, relocations, franchise developments, and commercial business cases, ensuring projects are delivered in alignment with business priorities.

This is a highly collaborative role that combines analytical thinking, commercial understanding, and strong project management skills.

Responsibilities ahead of you:

Retail Performance & Business Analysis

• Monitor and analyse retail performance across the global store network, identifying opportunities, risks, and commercial trends.
• Track key performance indicators including sales, traffic, conversion, average transaction value, units per transaction, productivity, profitability, and client metrics.
• Develop performance reporting, dashboards, business reviews, and presentations to support commercial decision-making.
• Support budgeting, forecasting, and target-setting processes together with Retail and Finance.
• Translate business insights into actionable recommendations that improve store performance.

Commercial Performance

• Partner with Retail leadership to develop and follow up on commercial action plans.
• Support stores and regional teams in improving sales performance, productivity, and operational efficiency.
• Identify best practices and help implement initiatives that strengthen commercial performance across the retail network.
• Work closely with Merchandising, Finance, Client Development, and Retail Operations to align commercial priorities.

Retail Expansion & Business Projects

• Support retail expansion initiatives, including new store openings, relocations, outlet developments, and franchise projects.
• Coordinate project timelines, stakeholders, and operational readiness across multiple functions.
• Build business cases and commercial analyses to support investment decisions.
• Support lease negotiations, CAPEX planning, and commercial presentations where relevant.

Cross-Functional Collaboration

• Partner closely with Retail, Finance, Merchandising, Retail Operations, Visual Merchandising, Client Development, and other HQ functions.
• Present business insights and recommendations to senior stakeholders.
• Contribute to strategic retail projects and continuous improvement initiatives across the business.

MUST HAVE REQUIREMENTS

• 4-6 years of experience within retail performance, commercial planning, retail operations, business analysis, or a similar commercial role.
• Experience working within an international, multi-store retail environment.
• Experience from the fashion, lifestyle, premium, or luxury industry is an advantage.
• Strong commercial mindset with excellent analytical and financial understanding.
• Proven ability to translate complex data into actionable business recommendations.
• Strong project management and stakeholder management skills.
• Advanced Excel skills and experience with business intelligence and reporting tools.
• Excellent communication and presentation skills.
• Highly organised with the ability to manage multiple priorities simultaneously.

THE GANNI WAY

You are someone who is commercially curious, analytical, and proactive. You enjoy solving business challenges, collaborating across functions, and turning insights into actions that create measurable impact. You thrive in a fast-paced environment and are motivated by continuously improving both business performance and ways of working.

We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect) , Optimism (you never stand still, just dance!) , Authenticity (you march at your own beat!) , Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!

WHAT ELSE?

You will be based at our Copenhagen HQ and will work closely with teams across Retail, Finance, Merchandising, Client Development, Retail Operations, and Visual Merchandising. Occasional travel may be required to support retail projects.

DIVERSITY, EQUITY & INCLUSION

At GANNI, we are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to thrive. We actively encourage applications from people of all backgrounds - regardless of gender identity, sexual orientation, ethnicity, racial identity, religious belief, disability status, or personal expression.

We believe that diversity drives creativity and innovation, and we are dedicated to building a team that reflects the world around us.

To support unbiased hiring, we kindly ask you not to include your photo, age, or marital status in your CV - we’re only interested in why you’re a great fit for the role.

BE BOLD AND JOIN OUR GANNI COMMUNITY!

We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “ Apply for position ” button.

MORE GANNI GOODIES

You will be working out of our unique GANNI house located in the beautiful City Center of Copenhagen on top of the Bremerholm flagship store. Besides our amazing and colorful new office facilities, we are also proud of our inhouse GANNI kitchen that offers healthy and sustainable food cooked by our passionate in-house chef.

ABOUT GANNI

Founded in Copenhagen, GANNI is a Danish fashion house led by the husband-and-wife duo Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup. Born from Ditte’s joyful and uninhibited approach to fashion, GANNI embodies a vision of self-expression, empowering individuals to feel like their most confident selves. More than a fashion brand, GANNI has grown into a mindset—a movement that embraces a community of progressive‑mind…

With offices in Copenhagen, Paris, New York, and Shanghai, GANNI is present in over 700 of the world’s most prestigious retailers and operates 70 stores across Europe, the United States, and Asia. GANNI.com delivers to 35 countries globally, including Australia, Canada, and South Korea.

As a certified B-Corp, GANNI is committed to progress over perfection, always striving to make better choices in every aspect of the business. The brand is dedicated to embracing innovation, particularly through its Fabrics of the Future program and circular initiatives. GANNI publishes an annual Responsibility Report, offering transparency on its progress, commitments, and impact as it continues its journey toward a more responsible future.

OUR VISION & MISSION

TO PLAYFULLY CHALLENGE CONVENTION AS A FORCE OF POSITIVE CHANGE FOR STYLE, PEOPLE AND PLANET.

Our approach to creating fashion is always disruptive,
refreshing and innovative. From challenging the conventions
of style, to revolutionizing the business practices of the
industry - we challenge the status quo of a cluttered and
homogenising landscape in service of better.