Retail Performance Manager
Ganni
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Job summary
GANNI in Copenhagen is seeking a Retail Performance Manager to drive commercial performance across our international store network, combining analytics with cross-functional project leadership.
You will monitor store performance, develop dashboards, support budgeting, and build business cases for expansion, with occasional travel to support retail projects. Based at our Copenhagen HQ, you will collaborate with Retail, Finance, Merchandising and Ops to translate data into actionable initiatives.
Qualifications
- 4-6 years in retail performance, commercial planning, retail operations, business analysis, or a similar commercial role.
- Experience in an international, multi-store retail environment.
- Experience from fashion, lifestyle, premium, or luxury industry is a plus.
- Strong commercial mindset with excellent analytical and financial understanding.
- Proven ability to translate complex data into actionable business recommendations.
- Strong project management and stakeholder management skills.
- Advanced Excel skills and experience with business intelligence and reporting tools.
- Excellent communication and presentation skills.
- Highly organised with the ability to manage multiple priorities simultaneously.
- Fluent in English.
Responsibilities
- Monitor and analyse retail performance across the global store network, identifying opportunities, risks, and commercial trends.
- Track key performance indicators including sales, traffic, conversion, average transaction value, units per transaction, productivity, profitability, and client metrics.
- Develop performance reporting, dashboards, business reviews, and presentations to support commercial decision-making.
- Support budgeting, forecasting, and target-setting processes together with Retail and Finance.
- Translate business insights into actionable recommendations that improve store performance.
Skills
Tools
Job description
As Retail Performance Manager, you will play a key role in driving commercial performance and supporting the continued development of GANNI's global retail network. Working closely with Retail, Finance, Merchandising, Client Development, Retail Operations, and other key stakeholders, you will combine commercial analysis with cross-functional project management to support business growth.
You will monitor retail performance across the store network, identify opportunities to improve commercial results, and translate business insights into actionable initiatives. In addition, you will support retail expansion projects, including new store openings, relocations, franchise developments, and commercial business cases, ensuring projects are delivered in alignment with business priorities.
This is a highly collaborative role that combines analytical thinking, commercial understanding, and strong project management skills.
- Monitor and analyse retail performance across the global store network, identifying opportunities, risks, and commercial trends.
- Track key performance indicators including sales, traffic, conversion, average transaction value, units per transaction, productivity, profitability, and client metrics.
- Develop performance reporting, dashboards, business reviews, and presentations to support commercial decision-making.
- Support budgeting, forecasting, and target-setting processes together with Retail and Finance.
- Translate business insights into actionable recommendations that improve store performance.
- Partner with Retail leadership to develop and follow up on commercial action plans.
- Support stores and regional teams in improving sales performance, productivity, and operational efficiency.
- Identify best practices and help implement initiatives that strengthen commercial performance across the retail network.
- Work closely with Merchandising, Finance, Client Development, and Retail Operations to align commercial priorities.
- Support retail expansion initiatives, including new store openings, relocations, outlet developments, and franchise projects.
- Coordinate project timelines, stakeholders, and operational readiness across multiple functions.
- Build business cases and commercial analyses to support investment decisions.
- Support lease negotiations, CAPEX planning, and commercial presentations where relevant.
- Partner closely with Retail, Finance, Merchandising, Retail Operations, Visual Merchandising, Client Development, and other HQ functions.
- Present business insights and recommendations to senior stakeholders.
- Contribute to strategic retail projects and continuous improvement initiatives across the business.
- 4-6 years of experience within retail performance, commercial planning, retail operations, business analysis, or a similar commercial role.
- Experience working within an international, multi-store retail environment.
- Experience from the fashion, lifestyle, premium, or luxury industry is an advantage.
- Strong commercial mindset with excellent analytical and financial understanding.
- Proven ability to translate complex data into actionable business recommendations.
- Strong project management and stakeholder management skills.
- Advanced Excel skills and experience with business intelligence and reporting tools.
- Excellent communication and presentation skills.
- Highly organised with the ability to manage multiple priorities simultaneously.
- Fluent in English.
You are someone who is commercially curious, analytical, and proactive. You enjoy solving business challenges, collaborating across functions, and turning insights into actions that create measurable impact. You thrive in a fast-paced environment and are motivated by continuously improving both business performance and ways of working.
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact)& Responsibility (make small changes, see big differences).
The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!
GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!
You will be based at our Copenhagen HQ and will work closely with teams across Retail, Finance, Merchandising, Client Development, Retail Operations, and Visual Merchandising. Occasional travel may be required to support retail projects.
At GANNI, we are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to thrive. We actively encourage applications from people of all backgrounds - regardless of gender identity, sexual orientation, ethnicity, racial identity, religious belief, disability status, or personal expression.
We believe that diversity drives creativity and innovation, and we are dedicated to building a team that reflects the world around us.
To support unbiased hiring, we kindly ask you not to include your photo, age, or marital status in your CV - we’re only interested in why you’re a great fit for the role.
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.
You will be working out of our unique GANNI house located in the beautiful City Center of Copenhagen on top of the Bremerholm flagship store. Besides our amazing and colorful new office facilities, we are also proud of our inhouse GANNI kitchen that offers healthy and sustainable food cooked by our passionate in-house chef.
Apply no later than 11. October 2026
Copenhagen
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