Remote Danish-Speaking Customer Support Specialist (Greece)

Cross Border Talents; Odense; Remote; DKK 108,000 - 125,000; Full time

Benefits offered by this job

Relocation package

Flight ticket

Airport pickup

Hotel accommodation (4 weeks)

Real estate fee coverage

Performance bonus

Structured onboarding

Professional development

Job summary

Cross Border Talents is hiring a Danish-speaking customer support agent for a remote role based in Greece. You will assist customers with orders, accounts, and payments via phone, email, and chat, using Danish and English as needed.

Work is remote within Greece with relocation if you're outside; base salary 1,300–1,500 EUR gross per month paid 14 times per year. Shifts are five days per week; two days off.

Qualifications

• Danish at C1 level or higher, both written and spoken.
• English at B2 level or higher for training and internal communication.
• Legal right to work in Greece.

Responsibilities

• Support Danish-speaking customers by phone, email, and chat.
• Help customers with product questions, account access, payments, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escalate where needed.
• Follow service procedures and meet quality standards.

Skills

Danish (C1)

Customer service

CRM software

Communication

MS Office

Tools

CRM software

MS Office

Job description

Cross Border Talents is hiring a Danish-speaking customer support agent for a remote role based in Greece. You will assist customers with orders, accounts, and payments via phone, email, and chat, using Danish and English as needed.

Work is remote within Greece with relocation if you're outside; base salary 1,300–1,500 EUR gross per month paid 14 times per year. Shifts are five days per week; two days off.