Remote Danish-Speaking Customer Care Specialist — Greece

Cross Border Talents; Aalborg; Remote; DKK 108,000 - 125,000; Full time

Benefits offered by this job

Onboarding & training

Professional development

Transportation support

Relocation package

Job summary

Cross Border Talents in Greece is seeking a Danish-speaking customer support agent for a remote role. You will assist Danish customers with orders, accounts and payments by phone, email and chat from a Greece-based team.

Requirements include Danish at C1 and English at B2, with strong listening skills and experience using CRM tools. A relocation package offers a flight, airport pickup, and four weeks of hotel accommodation to move to Greece; visa sponsorship is not available.

Qualifications

• Danish at C1 level or higher, both written and spoken.
• English at B2 level or higher for training and internal communication.
• Strong listening and communication skills.
• Confidence using computers, CRM systems, and other digital tools.
• The legal right to work in Greece; Visa sponsorship is unavailable for this role.

Responsibilities

• Support Danish-speaking customers by phone, email, and chat.
• Help customers with orders, accounts, payments, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escalate when needed.
• Follow service procedures and meet quality standards.

Skills

Danish proficiency

English proficiency

CRM usage

Tools

CRM systems

Job description

Cross Border Talents in Greece is seeking a Danish-speaking customer support agent for a remote role. You will assist Danish customers with orders, accounts and payments by phone, email and chat from a Greece-based team.

Requirements include Danish at C1 and English at B2, with strong listening skills and experience using CRM tools. A relocation package offers a flight, airport pickup, and four weeks of hotel accommodation to move to Greece; visa sponsorship is not available.