Remote Danish Customer Support Agent in Greece

Cross Border Talents; Roskilde; Remote; DKK 108,000 - 125,000; Full time

Benefits offered by this job

Structured onboarding and training

Professional development

Transportation and employee well-being

Relocation package to Greece (flight,

Job summary

Cross Border Talents is seeking a Danish-speaking customer support agent for a fully remote role based in Greece. You will assist customers by phone, email, and chat with orders, accounts, and payments while benefiting from a flexible, work-from-home setup.

The position offers a base gross salary of 1,300–1,500 EUR per month, paid 14 times per year, plus a performance bonus on selected projects and a relocation package to Greece for eligible candidates.

Qualifications

• Danish at C1 level or higher, both written and spoken.
• English at B2 level or higher for training and internal communication. Some projects require C1.
• Strong listening and communication skills and a practical approach to solving problems.
• Confidence using computers, CRM systems, and other digital tools.
• The legal right to work in Greece. Visa sponsorship is unavailable for this role.

Responsibilities

• Support Danish-speaking customers by phone, email, and chat.
• Help customers with product questions, account access, payments, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escal…
• Follow service procedures and meet quality standards.

Job description

Cross Border Talents is seeking a Danish-speaking customer support agent for a fully remote role based in Greece. You will assist customers by phone, email, and chat with orders, accounts, and payments while benefiting from a flexible, work-from-home setup.

The position offers a base gross salary of 1,300–1,500 EUR per month, paid 14 times per year, plus a performance bonus on selected projects and a relocation package to Greece for eligible candidates.