Remote Danish Customer Support Agent (Greece)

Cross Border Talents; København; Remote; DKK 108,000 - 125,000; Full time

Benefits offered by this job

Structured onboarding and training

Professional development opportunities

Transportation and well-being support

Relocation package to Greece (flight,

four weeks of hotel accommodation

Job summary

Cross Border Talents is hiring a Danish-speaking customer support agent to work remotely from Greece. You'll assist customers with orders, accounts and payments via phone, email and chat, while maintaining high service quality.

This role offers a Greece-based remote setup, relocation support for eligible movers, a base salary of €1,300–€1,500 gross per month, and potential project-based performance bonuses, with standard five-day workweeks and two days off.

Qualifications

• Danish at C1 level or higher, written and spoken.
• English at B2 level or higher for training and internal communication.

Responsibilities

• Support Danish-speaking customers by phone, email, and chat.
• Help customers with product questions, account access, payments, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escalate where needed.
• Follow service procedures and meet quality standards.

Skills

Danish (C1) proficiency

English (B2) proficiency

CRM experience

Customer service

Tools

CRM systems

Job description

Cross Border Talents is hiring a Danish-speaking customer support agent to work remotely from Greece. You'll assist customers with orders, accounts and payments via phone, email and chat, while maintaining high service quality.

This role offers a Greece-based remote setup, relocation support for eligible movers, a base salary of €1,300–€1,500 gross per month, and potential project-based performance bonuses, with standard five-day workweeks and two days off.