Remote Danish Customer Support Agent (Greece)

Cross Border Talents; Horsens; Remote; DKK 108,000 - 125,000; Full time

Benefits offered by this job

Structured onboarding

Professional development

Well-being support

Relocation package (flight, pickup, 4w

Job summary

Cross Border Talents is seeking a Danish-speaking customer support professional for a fully remote role based in Greece. You will handle orders, accounts, and payments by phone, email, and chat from Greece with a fixed base salary and project-based bonuses.

A relocation package helps eligible candidates move to Greece before starting. The role requires Danish at C1 and English at B2, strong communication, and problem-solving skills.

Qualifications

• Danish at C1 level or higher, written and spoken.
• English at B2 level or higher for training and internal comms.
• Strong listening and communication skills with a practical approach to solving problems.

Responsibilities

• Support Danish-speaking customers by phone, email, and chat.
• Help customers with product questions, account access, payments, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escalate when needed.
• Follow service procedures and meet quality standards.

Skills

Danish (C1)

English (B2)

Customer service

Problem solving

Tools

CRM systems

Job description

Cross Border Talents is seeking a Danish-speaking customer support professional for a fully remote role based in Greece. You will handle orders, accounts, and payments by phone, email, and chat from Greece with a fixed base salary and project-based bonuses.

A relocation package helps eligible candidates move to Greece before starting. The role requires Danish at C1 and English at B2, strong communication, and problem-solving skills.