Remote Danish-Speaking Customer Support (Greece)

Cross Border Talents; Næstved; Remote; DKK 108,000 - 125,000; Full time

Benefits offered by this job

Relocation package

Onboarding & training

Employee well-being support

Flight and hotel accommodations forrel

Job summary

Cross Border Talents seeks a Danish-speaking customer service specialist for a fully remote role based in Greece. You will assist customers by phone, email, and chat, handling orders, accounts, and payments while delivering friendly, efficient support.

The position offers a base gross monthly salary of €1,300–€1,500, paid 14 times per year, with a relocation package including flight, airport pickup, four weeks of hotel, and real estate fee coverage.

Qualifications

• Danish at C1 level or higher, written and spoken.
• English at B2 level or higher for training and internal communication.
• Strong listening and communication skills; practical problem-solving.
• Legal right to work in Greece; no visa sponsorship available.

Responsibilities

• Support Danish-speaking customers by phone, email, and chat.
• Help customers with product questions, account access, payments, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escalate when needed.
• Follow service procedures and meet quality standards.

Skills

Danish C1 level or higher

English B2 level or higher

Strong listening and communication

Problem-solving mindset

Tools

CRM systems

Job description

Cross Border Talents seeks a Danish-speaking customer service specialist for a fully remote role based in Greece. You will assist customers by phone, email, and chat, handling orders, accounts, and payments while delivering friendly, efficient support.

The position offers a base gross monthly salary of €1,300–€1,500, paid 14 times per year, with a relocation package including flight, airport pickup, four weeks of hotel, and real estate fee coverage.