Remote Danish-Speaking Customer Support in Greece

Cross Border Talents; Aarhus; Remote; DKK 108,000 - 125,000; Full time

Benefits offered by this job

Structured onboarding

Professional development

Transportation support

Employee well-being support

Relocation package to Greece

Job summary

Cross Border Talents seeks a Danish-speaking customer support specialist to assist customers by phone, email, and chat from Greece. The role is remote within Greece with relocation if based elsewhere.

Base salary is €1,300–€1,500 gross per month, paid 14 times per year, with performance bonuses on selected projects and a generous relocation package including flights, airport pickup, four weeks of hotel accommodation, and real estate fee coverage.

Qualifications

• Danish language proficiency at C1 level or higher preferred.
• English language proficiency at B2 level or higher for training and internal communication.
• Strong listening and communication skills and a pragmatic approach to solving problems.
• Confidence using computers, CRM systems, and other digital tools.
• Legal right to work in Greece; visa sponsorship not available.

Responsibilities

• Support Danish-speaking customers by phone, email, and chat.
• Help customers with product questions, account access, payments, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escalate when needed.
• Follow service procedures and meet quality standards.

Skills

Danish language proficiency

English language proficiency

Customer service skills

Problem solving

Communication skills

Tools

CRM software

Job description

Cross Border Talents seeks a Danish-speaking customer support specialist to assist customers by phone, email, and chat from Greece. The role is remote within Greece with relocation if based elsewhere.

Base salary is €1,300–€1,500 gross per month, paid 14 times per year, with performance bonuses on selected projects and a generous relocation package including flights, airport pickup, four weeks of hotel accommodation, and real estate fee coverage.