Remote Danish Customer Support | Greece Relocation Covered

Cross Border Talents; Herning; Remote; DKK 108,000 - 125,000; Full time

Benefits offered by this job

Flight ticket

Airport pickup

Four weeks hotel accommodation

Real estate agency fee coverage

Structured onboarding and training

Professional development opportunities

Well-being support

Job summary

Cross Border Talents is seeking a Danish-speaking customer support agent to work remotely from Greece. You will handle inquiries about orders, accounts and payments by phone, email and chat, with shifts Monday to Friday.

Requirements include Danish at C1 and English at B2, strong communication and CRM familiarity. A relocation package to Greece is offered, plus onboarding, development opportunities and wellbeing support.

Qualifications

• Danish at C1 level for written and spoken communication.
• English at B2 level or higher for training and internal communication.
• Strong listening and communication skills with a practical problem-solving approach.
• Legal right to work in Greece; visa sponsorship is not available.

Responsibilities

• Support Danish-speaking customers by phone, email, and chat.
• Assist customers with product questions, account access, payments, and technical issues.
• Help with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escalate as needed.
• Follow service procedures and meet quality standards.

Skills

Danish C1

English B2

CRM proficiency

Communication skills

Problem solving

Tools

CRM software

Job description

Cross Border Talents is seeking a Danish-speaking customer support agent to work remotely from Greece. You will handle inquiries about orders, accounts and payments by phone, email and chat, with shifts Monday to Friday.

Requirements include Danish at C1 and English at B2, strong communication and CRM familiarity. A relocation package to Greece is offered, plus onboarding, development opportunities and wellbeing support.