Remote Danish-Speaking Customer Support Agent (Greece)

Cross Border Talents; Vejle; Remote; DKK 108,000 - 125,000; Full time

Benefits offered by this job

Relocation package (flight ticket, etc

Four weeks hotel accommodation

Real estate fee coverage

Performance bonus

Professional development

Transportation and well-being support

Job summary

Cross Border Talents is seeking a Danish-speaking customer support professional to work remotely from Greece. You will assist customers with orders, accounts, and payments via phone, email, and chat.

The role offers a base gross salary of €1,300–€1,500 per month, paid 14 times per year, plus a relocation package for eligible candidates moving to Greece.

You’ll work five days a week, eight hours per day, with two rotating days off, and opportunities for professional development.

Qualifications

• Danish at C1 level or higher, both written and spoken.
• English at B2 level or higher for training and internal communication.

Responsibilities

• Support Danish-speaking customers by phone, email, and chat.
• Help customers with product questions, account access, payments, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escalate where needed.
• Follow service procedures and meet quality standards.

Skills

Danish (C1)

English (B2)

Customer communication

CRM systems

Problem solving

Tools

CRM software

Job description

Cross Border Talents is seeking a Danish-speaking customer support professional to work remotely from Greece. You will assist customers with orders, accounts, and payments via phone, email, and chat.

The role offers a base gross salary of €1,300–€1,500 per month, paid 14 times per year, plus a relocation package for eligible candidates moving to Greece.

You’ll work five days a week, eight hours per day, with two rotating days off, and opportunities for professional development.