Parts & Accessories Specialist

ZEEKR Europe; København; On-site; DKK 420,000 - 540,000; Full time

Benefits offered by this job

Competitive terms and conditions

Modern tools and collaboration with Ze

Dynamic team in a fast-growing EVbrand

Job summary

Zeekr Europe in Denmark seeks a structured Parts & Accessories Support Specialist to bolster the service market for our premium EV brand. You will collaborate with dealers and internal teams to manage parts and accessories operations across Europe, ensuring accurate data and timely fulfillment.

Fluency in Danish and English, strong IT skills, and a proactive mindset are required to thrive in a fast-growing, international environment.

Qualifications

• Experience from aftersales, parts, accessories, or logistics – preferably within the automotive industry.
• Good understanding of dealer operations and service market processes.
• Structured, detail-oriented, and solution-focused mindset.
• Strong IT skills and experience with ERP/DMS systems.
• Fluency in Danish and English, written and spoken.
• Ability to work independently in a growing organization.

Responsibilities

• Operational support to authorized dealers regarding parts and accessories.
• Processing and follow-up of orders, backorders, and deliveries.
• Coordination with European warehouses and logistics centers.
• Monitoring availability, lead times, and assortment for parts and accessories.
• Optimization of parts and accessories flow.
• Handling returns and claims related to parts and accessories.
• Supporting local warehousing and accessory solutions where applicable.
• Close collaboration with Technical Support, Warranty, Service Market, and Sales.
• Ensuring structured and high-quality accessory information (usage, compatibility, installation).
• Reporting and analysis of parts- and accessories-related KPIs.

Skills

Aftersales experience

Dealer operations

Structured mindset

IT skills

Danish language

English language

Independent work ability

Service market processes

Tools

ERP/DMS systems

Job description

The Company

We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.

The role

We are looking for a structured and service-minded Parts & Accessories Support Specialist in Denmark, where Zeekr is rapidly expanding and continues to build a strong service market to ensure a best-in-class customer and dealer experience. You will be responsible for operational support related to parts and accessories for our authorized dealers and internal stakeholders.

Responsibilities

• Operational support to authorized dealers regarding parts and accessories
• Processing and follow-up of orders, backorders, and deliveries
• Coordination with European warehouses and logistics centers
• Monitoring availability, lead times, and assortment for parts and accessories
• Optimization of parts and accessories flow
• Handling returns and claims related to parts and accessories
• Supporting local warehousing and accessory solutions where applicable
• Close collaboration with Technical Support, Warranty, Service Market, and Sales
• Ensuring structured and high-quality accessory information (usage, compatibility, installation)
• Reporting and analysis of parts- and accessories-related KPIs

Qualifications

• Experience from aftersales, parts, accessories, or logistics – preferably within the automotive industry
• Good understanding of dealer operations and service market processes
• Structured, detail-oriented, and solution-focused mindset
• Strong IT skills and experience with ERP/DMS systems
• Fluency in Danish and English, written and spoken
• Ability to work independently in a growing organization

What we offer

• A key role in building Zeekr’s service market in Denmark
• The opportunity to work with an innovative and fast-growing EV brand
• A varied and development-oriented position in a small, dedicated team
• Competitive terms and conditions
• Modern tools and close collaboration with Zeekr Europe

To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.