IT-Support Technician (First line)

Schjødt; København; On-site; DKK 270,000 - 360,000; Full time

Job summary

Schjødt is seeking a junior IT-Support Technician to join the Copenhagen office. You will be part of a cross-location IT team providing hands-on user support to colleagues, with daily collaboration across Copenhagen, Stockholm, and Oslo.

This role is ideal for someone early in their IT career who is eager to learn, enjoys helping others, and thrives in a fast-paced, people-oriented environment. You will be part of a collaborative and supportive team, ensuring quick, friendly, and effective help

Qualifications

• You are driven, curious, and motivated to develop within IT.
• You genuinely enjoy helping people and take pride in delivering good service.
• You are comfortable interacting with users and are not afraid to ask questions.
• You work in a structured way but can also handle a busy workday with many requests.
• You are reliable, take responsibility, and like being part of a team.

Responsibilities

• Providing day‑to‑day - IT support via phone, email, and case management systems
• On‑site support for users at our Copenhagen office
• Troubleshooting common IT issues for users related to Windows, Microsoft 365, and workplace IT
• On/offboarding
• Escalating more complex cases and working closely with senior colleagues
• Actively contributing to a positive service experience for our users

Job description

IT-Support Technician (First line) - Copenhagen

About The Role

We are now strengthening our IT department with recruiting a junior, service‑minded IT-Support Technician to join our team. This role is ideal for someone early in their IT career who is eager to learn, enjoys helping others, and thrives in a fast‑paced, people‑oriented environment.

The position is based at our centrally located office in Copenhagen. The rest of the IT team is located in Stockholm and Oslo, but we work as one unified team with daily meetings and close collaboration across locations.

In this role, you will be part of a cross‑location IT team responsible for supporting and maintaining the firm’s IT environment. Your focus will be hands‑on user support, where you act as a first point of contact for colleagues and ensure they get quick, friendly, and effective help.

Your Responsibilities Will Include

• Providing day‑to‑day - IT support via phone, email, and case management systems
• On‑site support for users at our Copenhagen office
• Troubleshooting common IT issues for users related to Windows, Microsoft 365, and workplace IT
• On/offboarding
• Escalating more complex cases and working closely with senior colleagues
• Actively contributing to a positive service experience for our users

Who We Think You Are

• You are driven, curious, and motivated to develop within IT
• You genuinely enjoy helping people and take pride in delivering good service
• You are comfortable interacting with users and are not afraid to ask questions
• You work in a structured way but can also handle a busy workday with many requests
• You are reliable, take responsibility, and like being part of a team

The Following Is An Advantage But Not Required

• Experience from previous IT support work.
• Good understanding of Norwegian and Swedish.
• Basic knowledge of Windows and Office 365 environments.
• Knowledge of Active Directory/Entra, Exchange, and PowerShell.

Schjødt

Schjødt is one of the leading business law firms in the Nordics, with offices in Oslo, Stockholm, Copenhagen, London, Stavanger, Bergen, and Ålesund. We operate as one integrated firm across borders, offering seamless legal services to our clients. Our culture is collaborative, high‑performing, and client‑focused — and we take pride in delivering top‑tier legal advice in complex and high‑value matters.

Why Join Us?

With us, you will have the opportunity to grow in a dynamic and professional environment, surrounded by dedicated and experienced colleagues. You’ll be part of a workplace where knowledge, collaboration, and quality are at the core of everything we do.