Junior IT Support Technician – People-Focused, Fast-Paced Help

PARETO SECURITIES AS; København; Hybrid; DKK 320,000 - 420,000; Full time

Job summary

Schjødt is strengthening its IT team in Copenhagen by hiring a junior IT-Support Technician. The role is ideal for someone starting their IT career who enjoys helping others and thrives in a fast-paced, people-oriented environment.

You will be part of a cross-location IT team, providing hands-on user support, handling daily IT tasks, and ensuring quick, friendly assistance for colleagues. The position focuses on learning, growth, and strong service-mindedness within a leading Nordic law firm.

Qualifications

• Entry-level IT support mindset with a customer-first approach.
• Willingness to learn and develop in a fast-paced environment.
• Good communication and teamwork skills.

Responsibilities

• Provide day-to-day IT support via phone, email, and case management systems.
• On-site support for users at the Copenhagen office.
• Troubleshoot common IT issues related to Windows, Microsoft 365, and workplace IT.
• Assist with onboarding and offboarding processes.
• Escalate complex cases and collaborate with senior colleagues.
• Contribute to a positive service experience for users.

Job description

Schjødt is strengthening its IT team in Copenhagen by hiring a junior IT-Support Technician. The role is ideal for someone starting their IT career who enjoys helping others and thrives in a fast-paced, people-oriented environment.

You will be part of a cross-location IT team, providing hands-on user support, handling daily IT tasks, and ensuring quick, friendly assistance for colleagues. The position focuses on learning, growth, and strong service-mindedness within a leading Nordic law firm.