Junior IT Support Technician – Copenhagen

Schjødt; København; On-site; DKK 270,000 - 360,000; Full time

Job summary

Schjødt is seeking a junior IT-Support Technician to join the Copenhagen office. You will be part of a cross-location IT team providing hands-on user support to colleagues, with daily collaboration across Copenhagen, Stockholm, and Oslo.

This role is ideal for someone early in their IT career who is eager to learn, enjoys helping others, and thrives in a fast-paced, people-oriented environment. You will be part of a collaborative and supportive team, ensuring quick, friendly, and effective help

Qualifications

• You are driven, curious, and motivated to develop within IT.
• You genuinely enjoy helping people and take pride in delivering good service.
• You are comfortable interacting with users and are not afraid to ask questions.
• You work in a structured way but can also handle a busy workday with many requests.
• You are reliable, take responsibility, and like being part of a team.

Responsibilities

• Providing day‑to‑day - IT support via phone, email, and case management systems
• On‑site support for users at our Copenhagen office
• Troubleshooting common IT issues for users related to Windows, Microsoft 365, and workplace IT
• On/offboarding
• Escalating more complex cases and working closely with senior colleagues
• Actively contributing to a positive service experience for our users

Job description

Schjødt is seeking a junior IT-Support Technician to join the Copenhagen office. You will be part of a cross-location IT team providing hands-on user support to colleagues, with daily collaboration across Copenhagen, Stockholm, and Oslo.

This role is ideal for someone early in their IT career who is eager to learn, enjoys helping others, and thrives in a fast-paced, people-oriented environment. You will be part of a collaborative and supportive team, ensuring quick, friendly, and effective help