Global Travel Sales Support Specialist

Polar Latitudes Expeditions; København; Vor Ort; DKK 360.000 - 420.000; Vollzeit

Zusammenfassung

Polar Latitudes Expeditions in Copenhagen is seeking a Sales Support Specialist to join our international Sales Team, handling inquiries from guests, agents and partners and turning curiosity into confirmed bookings.

The role is office-based in Copenhagen and full-time (37 hours per week), with working hours Monday to Friday 08:00–18:00 and travel for product familiarization about 14–21 days per year during the first two years.

Qualifikationen

• Service-minded and enjoys talking to guests and partners.
• Clear and friendly English communicator, both written and spoken.
• Organized with the ability to track follow-ups across several conversations.
• Experience in travel industry is a plus.

Aufgaben

• Answer phone calls and chats from guests, agents and partners.
• Manage the sales inbox, including inquiries coming in through HubSpot.
• Handle bookings and inquiries for small groups.
• Work with your assigned handler to follow up on outstanding forms and payments.
• Collaborate with the US sales team to deliver a high level of service.
• Support product and service development with ideas and input.
• Perform other duties as assigned.

Kenntnisse

Customer service

HubSpot

English communication

Organization

Team collaboration

Tools

HubSpot CRM

Jobbeschreibung

Polar Latitudes Expeditions in Copenhagen is seeking a Sales Support Specialist to join our international Sales Team, handling inquiries from guests, agents and partners and turning curiosity into confirmed bookings.

The role is office-based in Copenhagen and full-time (37 hours per week), with working hours Monday to Friday 08:00–18:00 and travel for product familiarization about 14–21 days per year during the first two years.