Adventure Travel Sales Support Specialist

Standby; København; Hybrid; DKK 314,000 - 404,000; Full time

Job summary

Polar Latitudes Expeditions in Copenhagen seeks a Sales Support Specialist to be the first voice guests and agents hear, handling inquiries, bookings and payments with a personal touch.

The role is office-based in Copenhagen and full-time (37 hours weekly), with hours from 08:00 to 18:00 Mon–Fri and about 14–21 days of travel in the first two years. You’ll collaborate across global offices and support a high-quality travel experience.

Responsibilities

• Answer phone calls and chats from guests, agents and partners
• Manage the sales inbox, including inquiries through HubSpot
• Handle bookings and inquiries for small groups
• Follow up on outstanding forms and payments with your assigned handler
• Collaborate with the US sales team to deliver a high level of service
• Contribute ideas to product and service development
• Perform other duties as assigned

Job description

Polar Latitudes Expeditions in Copenhagen seeks a Sales Support Specialist to be the first voice guests and agents hear, handling inquiries, bookings and payments with a personal touch.

The role is office-based in Copenhagen and full-time (37 hours weekly), with hours from 08:00 to 18:00 Mon–Fri and about 14–21 days of travel in the first two years. You’ll collaborate across global offices and support a high-quality travel experience.