Global Hotline Engineer — Training & International Support

BEUMER Group; Denmark; On-site; DKK 520,000 - 700,000; Full time

Job summary

BEUMER Group in Aarhus is seeking a Hotline Engineer to join our Customer Diagnostics Center. You will receive comprehensive training to deliver exceptional support to our global customers.

Joining a team of more than 20 experts with 350+ years of combined experience, you will travel about 40 days per year during training and grow into an independent specialist for international projects. Fluency in English is essential and Danish is a plus; a broad technical background and willingness to learn

Qualifications

• Background in electrical engineering or related field.
• Experience troubleshooting and rectifying errors on complex systems is desirable.
• Willingness to travel and engage in training over 2–3 years.

Responsibilities

• Provide technical support for international customers, including remote and on-site assistance.
• Troubleshoot via remote support and on-site interventions.
• Assist customers with error corrections and updates on systems.

Skills

Electrical engineering background

Willingness to learn

Stakeholder management

Remote support

Education

Electrical engineering degree

Marine engineering education

Tools

Siemens PLC

Allen-Bradley

Windows OS

Linux

SQL Databases

Job description

BEUMER Group in Aarhus is seeking a Hotline Engineer to join our Customer Diagnostics Center. You will receive comprehensive training to deliver exceptional support to our global customers.

Joining a team of more than 20 experts with 350+ years of combined experience, you will travel about 40 days per year during training and grow into an independent specialist for international projects. Fluency in English is essential and Danish is a plus; a broad technical background and willingness to learn