Danish Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

Mercier Consultancy MD; København; On-site; DKK 125,000 - 192,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

Career development opportunities

Multicultural work environment

Relocation support from Mercier

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Rent-a-Car Consultant to support Nordic customers from Sofia, Bulgaria.

You will handle reservations, modifications, and cancellations, upsell services, and resolve complex issues across digital systems, collaborating with international teams.

Fully paid relocation, training, health insurance, and career development opportunities accompany this unique travel and hospitality role.

Qualifications

• Native or fluent Danish (spoken and written).
• EU passport (mandatory).
• Experience in customer service or tourism is a strong advantage.
• Excellent communication skills and a passion for helping travelers.
• High level of digital literacy and ability to work on-site in Sofia.
• Proactive attitude toward achieving personal and team KPIs.

Responsibilities

• Provide exceptional service to Nordic region customers for a leading brand.
• Manage reservation inquiries, modifications, and cancellations.
• Resolve complex client issues to ensure premium rental experiences.
• Upsell additional tourism services and vehicle upgrades.
• Maintain professionalism while navigating digital reservation systems.
• Collaborate with international teams to optimize workflows.
• Deliver Danish-language support to maintain a positive client reputation.

Skills

Danish language

Customer service experience

Digital literacy

Communication skills

KPI driven

Tools

Reservation systems

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on our bespoke recruitment approach, ensuring that every professional placement is perfectly aligned with both the candidate's career aspirations and our clients' operational excellence.

Danish Speaking Rent-a-Car Consultant

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on our bespoke recruitment approach, ensuring that every professional placement is perfectly aligned with both the candidate's career aspirations and our clients' operational excellence.

Job Overview

We are currently seeking a motivated professional for the Danish Speaking Rent-a-Car Consultant position in Bulgaria. This unique role in the tourism industry offers an exciting opportunity to provide premium customer support and travel solutions for a prestigious international car rental brand, all while enjoying the vibrant culture of Sofia.

Key Responsibilities

• Provide exceptional service to customers across the Nordic region, representing a leading brand in the tourism industry
• Manage reservation inquiries, modifications, and cancellations with high attention to detail
• Resolve complex client issues effectively to ensure a seamless and premium rental experience
• Promote and upsell additional tourism services and vehicle upgrades to enhance customer satisfaction
• Maintain a high level of professionalism while navigating various digital reservation systems
• Collaborate with international teams to optimize workflows within the tourism sector
• Contribute to the positive reputation of our client by delivering world-class support in Danish

Requirements

• Native or fluent Danish (spoken and written)
• Valid EU passport (mandatory)
• Previous experience in customer service or the tourism industry is considered a strong advantage
• Excellent communication skills with a passion for helping travelers and tourists
• High level of digital literacy and the ability to work in an on-site, fast-paced environment in Sofia
• A proactive attitude towards achieving personal and team-based KPIs

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Career development opportunities in one of the best Danish-speaking jobs in the region
• Multicultural work environment in a modern office setting
• Relocation support from our dedicated team at Mercier Consultancy Group

Life in Bulgaria

Choosing to pursue jobs in Bulgaria provides an exceptional quality of life. Bulgaria is a beautiful country that seamlessly blends rich history with modern urban living. With its stunning mountain landscapes and mild climate, Bulgaria offers a high standard of living that is both affordable and incredibly welcoming to expatriates.

Sofia is a bustling hub where you can enjoy world-class dining, vibrant nightlife, and a welcoming international community. Many professionals choosing Danish-speaking jobs find that Bulgaria provides the perfect balance between career growth and leisure. With our full relocation package, starting your new life in Bulgaria is easy and stress-free.