Danish-speaking Customer Support for a Global Mobility Brand in Sofia, Bulgaria

Next Job Abroad; Aarhus; On-site; DKK 124,925 - 174,895; Full time

Benefits offered by this job

Relocation support

Temporary accommodation

Housing assistance

Health insurance

Career development opportunities

Training provided

Modern office

Job summary

Next Job Abroad in Sofia is seeking Danish-speaking Customer Support Specialists to join our global mobility and car rental team. You will assist Danish-speaking customers with bookings, inquiries and travel plans, ensuring excellent service throughout their journey.

No prior experience required—full training is provided. Relocation support, temporary accommodation, health insurance, and a competitive salary are offered in a multicultural office with an international environment.

Qualifications

• Fluent Danish and good English required.
• Strong communication and customer service skills.
• Positive, solution-oriented mindset.
• Good problem-solving abilities.
• Comfortable working in an international environment.
• Customer service experience is an advantage; training provided.

Responsibilities

• Assist customers via phone and email.
• Handle new reservations, booking changes and cancellations.
• Provide information about rental services and mobility solutions.
• Help customers find the best travel solutions.
• Resolve customer inquiries professionally and efficiently.
• Deliver outstanding service to build long-term satisfaction.

Skills

Fluent Danish

Good English

Communication skills

Customer service

Problem solving

International environment

Job description

Looking for an international career where you can develop professionally while experiencing life abroad?

We’re looking for Danish‑speaking Customer Support Specialists to join the customer service team of a leading global mobility and car rental company in Sofia, Bulgaria.

Whether you’re looking to gain valuable international experience, improve your CV, or simply start a new adventure abroad, this is an excellent opportunity to join a multicultural workplace with fantastic development opportunities.

What You’ll Be Doing

As a Customer Support Specialist, you’ll help Danish‑speaking customers with questions related to vehicle rentals, reservations and travel plans, ensuring they receive excellent service throughout their journey.

Your daily responsibilities include:

• Assisting customers via phone and email
• Handling new reservations, booking changes and cancellations
• Providing information about rental services and mobility solutions
• Helping customers find the best solution for their travel needs
• Resolving customer inquiries professionally and efficiently
• Delivering outstanding customer service while building long‑term customer satisfaction

Requirements (What We’re Looking For)

• Fluent Danish and good English skills
• Strong communication and customer service skills
• A positive, solution‑oriented mindset
• Good problem‑solving abilities
• Comfortable working in an international environment
• Previous customer service experience is an advantage, but not required – full training is provided

Benefits – Why Move to Sofia?

Sofia has become one of Europe’s fastest‑growing international career destinations. It offers a low cost of living, vibrant café culture, beautiful mountain scenery, excellent nightlife, and an international community where it’s easy to build both friendships and your career.

What’s Included

• Relocation support to Bulgaria
• Temporary accommodation upon arrival
• Assistance finding long‑term housing
• Competitive salary and attractive benefits package
• Fully paid training
• Health insurance
• Career development opportunities within an international company
• Modern office with an international working environment
• A supportive team and plenty of opportunities to grow professionally

This is much more than a customer support role. It’s your chance to gain international experience, develop valuable customer service skills, and build a career with one of the world’s leading mobility companies while enjoying everything Sofia has to offer.