Danish Rent-a-Car Concierge | Relocation Included

Mercier Consultancy MD; København; On-site; DKK 125,000 - 192,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

Career development opportunities

Multicultural work environment

Relocation support from Mercier

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Rent-a-Car Consultant to support Nordic customers from Sofia, Bulgaria.

You will handle reservations, modifications, and cancellations, upsell services, and resolve complex issues across digital systems, collaborating with international teams.

Fully paid relocation, training, health insurance, and career development opportunities accompany this unique travel and hospitality role.

Qualifications

• Native or fluent Danish (spoken and written).
• EU passport (mandatory).
• Experience in customer service or tourism is a strong advantage.
• Excellent communication skills and a passion for helping travelers.
• High level of digital literacy and ability to work on-site in Sofia.
• Proactive attitude toward achieving personal and team KPIs.

Responsibilities

• Provide exceptional service to Nordic region customers for a leading brand.
• Manage reservation inquiries, modifications, and cancellations.
• Resolve complex client issues to ensure premium rental experiences.
• Upsell additional tourism services and vehicle upgrades.
• Maintain professionalism while navigating digital reservation systems.
• Collaborate with international teams to optimize workflows.
• Deliver Danish-language support to maintain a positive client reputation.

Skills

Danish language

Customer service experience

Digital literacy

Communication skills

KPI driven

Tools

Reservation systems

Job description

Mercier Consultancy Group is seeking a Danish Speaking Rent-a-Car Consultant to support Nordic customers from Sofia, Bulgaria.

You will handle reservations, modifications, and cancellations, upsell services, and resolve complex issues across digital systems, collaborating with international teams.

Fully paid relocation, training, health insurance, and career development opportunities accompany this unique travel and hospitality role.