Danish-Speaking Rent-a-Car Consultant — Sofia

Mercier Consultancy MD; Denmark; On-site; DKK 209,000 - 334,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Health Insurance

Fully paid relocation package

Monthly performance bonus

Career development opportunities

Multicultural work environment

Relocation support

Job summary

Mercier Consultancy Group is recruiting a Danish-speaking Rent-a-Car Consultant to support customers in the Nordic region from Sofia, Bulgaria. You will handle reservations, inquiries and modifications to deliver a premium rental experience.

This role offers fully paid relocation, comprehensive training and a competitive monthly salary with performance bonuses. Excellent Danish communication and a proactive, KPI-driven mindset are essential to thrive in a fast-paced, multicultural setting.

Qualifications

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Experience in customer service or tourism is a plus.
• Strong communication and traveler-help mindset.
• Able to work on-site in Sofia and meet KPIs.

Responsibilities

• Provide exceptional service to Nordic customers for a leading tourism brand.
• Handle reservation inquiries, changes, and cancellations with accuracy.
• Resolve complex issues to ensure a premium rental experience.
• Upsell tourism services and vehicle upgrades to boost satisfaction.
• Maintain professionalism across multiple digital reservation systems.
• Collaborate with international teams to optimize workflows.
• Represent the client and deliver world-class Danish-speaking support.

Skills

Danish language

Customer service

Communication skills

Digital literacy

KPI-driven

Job description

Mercier Consultancy Group is recruiting a Danish-speaking Rent-a-Car Consultant to support customers in the Nordic region from Sofia, Bulgaria. You will handle reservations, inquiries and modifications to deliver a premium rental experience.

This role offers fully paid relocation, comprehensive training and a competitive monthly salary with performance bonuses. Excellent Danish communication and a proactive, KPI-driven mindset are essential to thrive in a fast-paced, multicultural setting.