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Technical Support Engineer (m/f/d) – Datacenter | IaaS |
Zusammenfassung
A leading tech infrastructure provider based in Frankfurt is seeking a Technical Support Engineer. The role involves troubleshooting and solving infrastructure issues in a datacenter environment with a focus on Linux and networking. You will provide professional communication in both German and English. Successful candidates will demonstrate curiosity, a proactive approach to problem-solving, and a strong team spirit. Perks include health insurance, bonuses, and free lunch.
Leistungen
Qualifikationen
- Strong command of Linux required.
- Solid experience with hardware and networking fundamentals.
- Ability to communicate effectively in German and English.
Aufgaben
- Troubleshoot and resolve infrastructure issues.
- Install and configure server operating systems and networking equipment.
- Document technical processes clearly.
Kenntnisse
Tools
Leaseweb 23 May 2025
Technical Support Linux Datacenter IaaS Networking
Technical Support Engineer (m/f/d) – Datacenter | IaaS
Location: Frankfurt (On-site)
Start: ASAP
Experience Level: Intermediate
Working model: 24/7 rotating shift system (10-day cycle with 4 days off, including shift allowances)
About the Role:
As a Technical Support Engineer, you will be responsible for troubleshooting, solving problems, and sharing insights to improve infrastructure reliability. You will work with a customer-centric approach, ensuring their experience and success.
Responsibilities:
- Installation, configuration, and troubleshooting of:
- Server operating systems (Linux, Windows Server, VMware, etc.)
- Control panel software (cPanel, Plesk)
- Networking equipment (switches, firewalls, load balancers)
- Power equipment (rack-PDU, rack-ATS)
- Professional communication and technical documentation in German and English.
What We're Looking For:
- Curiosity, hands-on attitude, and ownership mentality.
- Passion for problem-solving.
- Clear, proactive, and supportive communication skills.
- Team spirit.
Technical Skills (Ideally):
- Strong command of Linux.
- Solid experience with hardware.
- Thorough understanding of networking fundamentals.
- Familiarity with hosting environments.
- Basics in monitoring/ticketing tools.
- Purposeful work in a mission-critical environment.
- Real tech depth with ownership of infrastructure and data centers.
- Open, transparent, and collaborative culture.
- Learning platforms, certifications, and training opportunities.
- Company health insurance, pension scheme, bonus system, and shares.
- Free lunch, snacks, drinks, and fresh fruit.
Interested in this position? Please submit your resume and cover letter through the application portal.
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* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.