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Fintech & Fjords to Balkans: Danish Support Analyst Adventure
Job summary
A leading global customer experience provider is seeking a Customer Support Analyst fluent in Danish and English to join their team in Sofia, Bulgaria. This full-time role offers fully paid training, competitive salary, and various benefits while providing opportunities to grow in a dynamic fintech environment. No previous experience is needed, only a passion for finance and technology.
Benefits
Qualifications
- Fluency in Danish & English (C1/B2 level).
- Great communication skills and a customer-focused mindset.
- Eagerness to learn about the fintech world.
- No prior experience required, just motivation!
Responsibilities
- Help customers with money transfer and fintech inquiries.
- Provide clear and accurate answers via phone, chat, and email.
- Solve issues or direct cases to the right department.
- Identify customer needs and deliver satisfaction-driven solutions.
Skills
Job Openings Fintech & Fjords to Balkans: Danish Support Analyst Adventure
Role: Customer Support Analyst Fintech Account
Location: Sofia, Bulgaria (Relocation Support Provided)
Type: Full-time (40h/week)
Start Date: September 2025
Passionate about finance, technology, and people?
Here’s your chance to join a top Fintech project with the global leader in customer experience.
We’re looking for Danish + English speakers who want to kickstart an international career in Sofia a city where career growth meets affordable lifestyle. No prior fintech experience? No worries. Well train you, support you, and set you up for success.
- Fully paid training learn everything you need
- Competitive salary + performance bonuses
- Private health insurance & 50+ lifestyle benefits
- International team with fun & supportive culture
- Employee referral rewards
- Help customers with money transfer & fintech inquiries
- Provide clear and accurate answers via phone, chat, and email
- Solve issues or direct cases to the right department
- Identify customer needs and deliver satisfaction-driven solutions
- Fluency in Danish & English (C1/B2 level)
- Great communication skills & customer-focused mindset
- Eagerness to learn about the fintech world
- No prior experience required just motivation!
Why apply? Because this is not just a job its the start of your fintech career journey in Bulgaria. Your next adventure begins here.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.