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Klosterresidenz Maria Hilf
Chief Transformation / Chief Operating Officer
Job summary
A leading consulting firm in Germany is seeking a Chief Transformation/COO to oversee and streamline operations across a growing business unit. The successful candidate will have extensive experience in senior operational leadership and a strong analytical mindset. Fluent German and English skills are essential. This role offers competitive compensation and an opportunity to drive significant transformation initiatives.
Qualifications
- Several years of experience in a senior operational leadership role.
- Proven expertise in process design, optimization, and execution.
- Strong analytical mindset paired with hands-on problem-solving skills.
- Experience in business transformation and systems implementation.
- Decisive and able to keep a cool head under pressure.
Responsibilities
- Build and optimize operational processes.
- Define and roll out a Target Operating Model.
- Implement new systems to drive efficiency.
- Analyze and optimize processes continuously.
- Lead and develop operational teams with focus on results.
Skills
Location | NRW, Germany
Compensation | Very Competitive
Start | ASAP
You will take full operational ownership of building, optimizing, and scaling processes across a dynamic and growing business unit. Working closely with the CEO and CFO, you will ensure that ambitious growth targets are achieved through clear structures, operational excellence, and transformation initiatives.
This role requires a hands-on, analytical, and execution-driven leader who can balance strategic vision with pragmatic implementation.
- Build, implement, and continuously optimize operational processes for:
- B2C experience formats
- Define and roll out a Target Operating Model
- Implement new systems, tools, and action plans to drive efficiency and scalability
- Continuously analyze, evaluate, and optimize processes and workflows
- Prioritize and execute tough decisions in a structured, transparent manner
- Lead and develop operational teams with a clear focus on results and accountability
- Act as a sparring partner to CEO and CFO in scaling and steering the business
- Several years of experience in a senior operational leadership role (COO, Director Operations, Transformation Lead or equivalent)
- Proven expertise in process design, optimization, and execution
- Strong analytical mindset paired with hands-on problem-solving skills
- Experience in Target Operating Models, business transformation, and systems implementation
- Decisive, pragmatic, and resilient – able to keep a cool head under pressure
- Industry experience in Leisure, Entertainment, Food & Beverage is strongly preferred
- Consulting experience in these sectors (Operations, Transformation, Process Optimization) is highly valued
- Fluent in German and English
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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