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6.055

Customer Service jobs in Germany

Hardware Solution Engineer (f/m/d)

Hardware Solution Engineer (f/m/d)
NTT DATA, Inc.
München
EUR 55,000 - 75,000
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Senior Regional Account Manager SPG

Senior Regional Account Manager SPG
Ortho Clinical Diagnostics
Germany
Remote
EUR 70,000 - 100,000

Hardware Solution Engineer (f / m / d)

Hardware Solution Engineer (f / m / d)
NTT DATA Services
München
EUR 60,000 - 85,000

Lead Partner Rep, Key Sport partners (m/f/d)

Lead Partner Rep, Key Sport partners (m/f/d)
Nike
Zellhausen
EUR 50,000 - 70,000

Customer Service

Customer Service
Cross Border Talents
Berlin
EUR 22,000 - 30,000
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Customer Care / Vertriebsinnendienst (m/w/d)

Customer Care / Vertriebsinnendienst (m/w/d)
G. Wurm GmbH + Co. KG
Köln
EUR 40,000 - 55,000

Mitarbeiter:in im Kundenservice (m/w/d)

Mitarbeiter:in im Kundenservice (m/w/d)
NextPharma
Werne
EUR 31,000 - 35,000

IT Solution Architect Versicherung (w|m|d)

IT Solution Architect Versicherung (w|m|d)
ADAC e.V.
München
EUR 70,000 - 90,000
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(Senior) Pharmareferent - Pulmonale Hypertonie - Berlin/Bandenburg (m/w/d)

(Senior) Pharmareferent - Pulmonale Hypertonie - Berlin/Bandenburg (m/w/d)
MSD
Berlin
EUR 60,000 - 80,000

(Senior) Pharmareferent - Pulmonale Hypertonie - Berlin/Bandenburg (m/w/d)

(Senior) Pharmareferent - Pulmonale Hypertonie - Berlin/Bandenburg (m/w/d)
Merck Gruppe - MSD Sharp & Dohme
München
EUR 60,000 - 90,000

National Account Manager – Healthcare - High-Performance Flooring - Germany

National Account Manager – Healthcare - High-Performance Flooring - Germany
Standley Associates
Kiel
EUR 70,000 - 90,000

Werkstudent Customer Service Key Account Management (gn)

Werkstudent Customer Service Key Account Management (gn)
DKV Euro Service
Ratingen
EUR 20,000 - 40,000

German Technical Support in Greece - Relocation support

German Technical Support in Greece - Relocation support
Teleperformance
Bottrop
EUR 30,000 - 40,000

Key Account Manager

Key Account Manager
Nuvance Health
Hamburg
EUR 50,000 - 75,000

Verkäufer*in Köln Neumarkt, Teilzeit 15Std./Woche

Verkäufer*in Köln Neumarkt, Teilzeit 15Std./Woche
Claire's
Köln
EUR 25,000 - 30,000

Associate Client Executive

Associate Client Executive
JR Germany
München
EUR 60,000 - 80,000

Sales Manager*in - Industrie Service (m/w/d)

Sales Manager*in - Industrie Service (m/w/d)
JR Germany
Bonn
EUR 50,000 - 75,000

Customer Service - Inbound Agent (m/w/d)

Customer Service - Inbound Agent (m/w/d)
JR Germany
Mainhausen
EUR 30,000 - 45,000

Client Executive

Client Executive
JR Germany
Neu-Isenburg
EUR 60,000 - 90,000

Associate Client Executive

Associate Client Executive
JR Germany
Offenbach am Main
EUR 60,000 - 90,000

Campus Manager Erfurt & Virtueller Campus (m/w/d)

Campus Manager Erfurt & Virtueller Campus (m/w/d)
JR Germany
Eisenach
EUR 40,000 - 60,000

Campus Manager Erfurt & Virtueller Campus (m/w/d)

Campus Manager Erfurt & Virtueller Campus (m/w/d)
JR Germany
Weimar
EUR 50,000 - 65,000

German speaking opportunities on Sales in Greece - Relocation support

German speaking opportunities on Sales in Greece - Relocation support
Teleperformance
Herne
EUR 40,000 - 60,000

Verkäufer •in 9,9 Std / Wo im Skyline Plaza Frankfurt

Verkäufer •in 9,9 Std / Wo im Skyline Plaza Frankfurt
Claire's
Frankfurt
EUR 25,000 - 35,000

(Junior) Einkäufer / Buyer

(Junior) Einkäufer / Buyer
A-Gas
Seevetal
EUR 40,000 - 55,000

Top job titles:

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Similar jobs:

Service jobsServicetechniker jobsKundenservice jobs

Hardware Solution Engineer (f/m/d)

NTT DATA, Inc.
München
EUR 55.000 - 75.000
Job description

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Competitive salary | Germany: remote + 1x/week in Munich on client site

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA is currently looking for a Hardware Solution Engineer (f/m/d) forour growing team in Germany.

Responsibilities and duties

  • Serve as the main point of contact for the customer in the Hardware Solution Build area, addressing inquiries, concerns, and requests in a timely and professional manner.
  • Packaging & Deployment: Linux packaging (RPM/DEB) and Windows deployment (SCCM)
  • Evaluating Hardware components with suppliers
  • Firmware & Driver Management
    • Assess Firmware versions
    • Define and test bi-annual firmware/driver baselines with vendors
    • Validate updates in the Lab and update reference builds
    • Prioritize and plan urgent upgrades
  • Triage firmware/driver issues, open cases with hardware manufacturers
  • Develop workarounds, capture traces and verify fixes.
  • Tool Integration & Automation
    • Integrate vendor monitoring/reporting tools and write automation scripts.
  • Documentation & Meetings
    • Record every server model and variant in the CMDB with full specs
    • Keep internal tools up to date with new hardware entries
    • Should take part in Meetings (with Vendors and customers) to coordinate on any HW topics
  • Manage lab hardware lifecycle- procurement, wiring, repairs and bookings
  • Maintain an accurate occupancy system and CI records
  • Keep tools current - test, update and adapt them regularly.


Role requirements
Must have:

  • Proven experience in a technical customer service role with a strong track record of achieving high customer satisfaction
  • Excellent understanding of hardware Topics
  • Strong in technical demand and inventory management
  • Familiar with Linux/Unix and Windows environment
  • Experience in working on Hardware topics including vendor support
  • Strong knowledge of Server hardware
  • Expertise inBIOS, RAID controller and iLO/DRAC/IMM
  • Data Center knowledge
  • Fluent in both German and English, written and spoken
  • Ability to work both independently and collaboratively within a team.
  • Excellent verbal and written communication skills, with the ability to empathize and connect directly with the customer
  • Ability to identify customer needs and provide proactive solutions.
  • Strong problem solving skills, with an emphasis on quick and effective resolution.
  • Reporting: includes Hardware lifecycle, inventory etc.
  • Various Vendors Server knowledge

Work location:
This position is mainly remote and requires you to travel to the customer's IT Lab in Munich regularly once a week for half a day.

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com .

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Job Segment: Firmware, Linux, Unix, Consulting, Data Center, Technology

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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