Technical Sales Assistant / Customer Service (m/f/d)

Heinlehmann; Krefeld; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

30 Tage Urlaub

Mitarbeiterparkplatz

Betriebliche Weiterbildung

Mahlzeiten in der Betriebskantine

Familienatmosphäre

Flexible Arbeitszeiten

Job summary

Heinlehmann in Krefeld sucht einen Technischen Vertriebsassistenten (m/w/d) zur Unterstützung im Kundenservice. Die Position umfasst Projektkalkulation, Angebotserstellung und Kundenkommunikation.

Erforderlich sind eine abgeschlossene technische Ausbildung und Kenntnisse in MS Office. Wir bieten umfangreiche Einarbeitung, flexible Arbeitszeiten und 30 Tage Jahresurlaub.

Qualifications

• Abgeschlossene technische Berufsausbildung als Mechaniker, Mechatroniker oder ähnliche Ausbildung.
• Relevante Erfahrungen im Kundenservice.
• Gute MS Office Kenntnisse und idealerweise Erfahrung in ERP-Systemen.

Responsibilities

• Projektkalkulation und Angebotserstellung.
• Bearbeitung von Bestellungen und Kundenanfragen.
• Zusammenarbeit bei Beschwerden mit dem Qualitätsmanagement.

Skills

Technisches Verständnis

Erfahrungen im Kundenservice

MS Office-Kenntnisse

ERP-Systeme

Fließendes Deutsch

Fließendes Englisch

Kommunikationsfähigkeiten

Teamarbeit

Education

Abgeschlossene technische Berufsausbildung (z.B. Mechaniker)

Job description

Technical Sales Assistant / Customer Service (m/f/d)

HEIN, LEHMANN GmbH, headquartered in Krefeld, produces machines and components for processing and processing technology. Our first-class screening, separating and conveying technology is used in almost all industries - for example in the classic area of the stone and earth industry, in the food, chemical and pharmaceutical industries as well as the automotive and plastics industries. Our products set standards - worldwide.

To strengthen our location in Krefeld, we are looking asap for a

Clerk for technical internal sales / customer service (m/f/d)

• Project calculation
• Quotation and order processing
• Project-related purchasing
• Processing complaints together with quality management
• Partial support at industry trade fairs
• Completed technical vocational training as a mechanic, mechatronics technician or similar training (m/f/d)
• Relevant experience in customer service
• Strong technical understanding and the ability to explain complex issues in an understandable way
• Good MS Office skills and ideally experience in ERP systems
• Fluent in German and English, both written and spoken
• Reliability, ability to work in a team and commitment
• Structured, independent and self-reliant way of working
• Strong communication skills as well as a high level of customer and service orientation
• Willingness to take occasional business trips
• Class 3 / B driving licence

We offer:

• Extensive training in an energetic and team-oriented work environment
• Job-related further training for personal development
• Interesting and varied work with creative freedom
• Family atmosphere with regular employee events
• Attractive collective agreement (metal and electrical industry) with a 35-hour week with flexible working hours, 30 days of annual vacation and special bonus payments
• Meals in the company canteen
• Employee parking lot and good accessibility by public transport

Are you interested in a job with a varied range of tasks and demanding challenges?

Then we look forward to receiving your comprehensive application to: